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Hotel Ibis Hangzhou Song Dynasty

No.193 Zhong Shan Zhong Road, ShangCheng District – Hangzhou Main Train Station, Hangzhou, China 310053

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Very good

7.0

based on
601 reviews

383 reviews in English

Value for Money
7.5
Location
8.2
Staff Performance
6.8
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
6.9
Food/Dining
5.5
All reviews (601)
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Leonardo T. Families with young children Indonesia, August 21, 2013
nice clean room, friendly staff

hotel quite new, minimalist design, english speaking friendly staff
6.7
It's hard to find this hotel. we're searching about 1 hour then one good fellow accompanied us to this hotel. the surroundings is quite nice, like in the old city. if we walk across the bridge, we can find night market. the lobby staffs are very helpful and can speak english (which we found it's a blessing). the wi-fi inside our room was quite good.
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Leonardo T. Families with young children Indonesia, August 21, 2013
new clean room, supportive staff

minimalist design, fast wi-fi connection, clean room
6.7
location was hard to find. after searching for 1 hour, one local helped and guided us to ibis. the hotel is new, minimalist design, and comfortable. staffs were helpful and friendly. nice surroundings like in the old city. not far from night market, 10 mins walk.
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Kiong M. Couples Singapore, August 19, 2013
Pleasant trip

Price, clean
7
This is an Ibis hotel - pleasant surroundings, small room. As long as you understand that it is fine. The location was a bit far from XiHu (about 15 to 20 mis walk at least to the main XiHu area). Reception staff was pleasant and speaks simple english.
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Siz S. Groups Malaysia, August 18, 2013
Pleasant Stay, Comfortable and Clean

Strategic Location, Clean, High Speed Internet Access
8.3
It was a pleasant stay, we traveled in a group of four, rented two rooms. My room is clean and comfortable, due to limited budget we booked both rooms without window under a promo deal, very good value of money. But without windows, it is hard to know whether it's already sunrise, must set alarm clock to alert ourselves about the time. Our room in Ibis is clean, with basic and simple amenities, no fridge. I like the 2in1 cleansing gel because it's designed for both cleansing hair and body. The only thing to be improved is the paper cups, they gave us two paper cups in bathroom and another two for hot drinks usage in the cabinet. Both functions didn't work well neither to place toothbrush nor drinking hot water. It is not easy too find a budget hotel in Hangzhou with high speed internet, we are pleased that Ibis has it. The good thing about Ibis Hotel is, you know what you will get when staying in this international chain hotels, you can never imagine what you will get from some other local budget hotels in China until you checked in. Overall, it's a very pleasant stay.
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Kate P. Solo travelers New Zealand, August 8, 2013
Great location, average hotel

Location, location, location
6.7
The location here was absolutely amazing, but the language barrier was very difficult given the staff don't really speak English.
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Li Y. Couples Singapore, July 31, 2013
small budget hotel

fast internet
5.3
the best thing is the internet speed and strong wifi in room. toilets is super small, room is super small.. really just a place for you to wash up and sleep and rest. no sound-proof.. walking outside the room you can pratically hears what is happening in the room or outside the room.. =x
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Mercedes L. Solo travelers Spain, July 27, 2013
Very cormfortable room, centrally located.

Cormfortable bed, centrally located, good air conditioning in the room.
7.7
Very easy to get to the shopping area, the lake and main city atracttions, very cormfortable room, especially the bed with fantastic air conditioning, absolutely necesary because it was so warm that time in Hangzhou. I would recommend this hotel, the main problem no one espeaks English at reception, so very hard to get any information.
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Chang T. Families with young children Taiwan, July 21, 2013
Nice lake

Clean good location
7.3
Good place for short stay good location clean room but small
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Huy D. Solo travelers Vietnam, July 19, 2013
Clean hotel, worth your money

cleanliness, location and friendly staff
9.7
Good location to HZ station and West lake. Close to Metro. All good.
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Stephen T. Solo travelers United Kingdom, July 12, 2013
Ideal for short stay

Location, Cost, Location
6.3
The hotel has seen better days and some facilities are below standard. The hotel's wifi is poor and difficult to connect. Some rooms, including the 'King' are very small and the King sized bed actually fills the room and leaves just enough floor space to walk around it. The air conditioning in many rooms is very poor...during my stay the outside temperatures were 38 degrees C and the ac in the room could only get the indoor temperature down to 30 degrees C and even that took hours to achieve which is difficult as every time you leave the room all power is turned off. The staff do not speak much English but are enthusiastic in trying to help as much as they can. The beds and linens are good quality so this hotel is ok for short stays.
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