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Hotel Ibis World Square

384 Pitt Street, Sydney CBD, Sydney, Australia (Show on map)

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Area: Sydney CBD Number of Rooms: 166

Recent customer reviews

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Good

7.4

from 816 reviews

Value for Money
7.4
Location
8.8
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.3
All reviews (816)
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Melinda H. Business travelers Australia, August 28, 2015
Ok but overrated

check-in and check-out nice and fast, toiletries good, room keys worked
4
The well worn condition of the room, and the general mediocrity of the cleanliness were NOT 4 star, but in general the hotel was ok and not terrible. However the hotel next door selling rooms by the hour, t and the street walkers outside whilst not the direct fault of the Ibis unfortunately really brought the quality down. How a hotel can call themselves 4 star without any room service, and with minimal security on the doors to make you feel secure, and safety deposit boxes only available in the basement is confusing. Staff tried hard, but were let down by conditions.
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Helen S. Business travelers Australia, August 22, 2015
Travel sydney

Staff on front reception
3.3
I feel it was overpriced for a room that has the buildings whole air conditioning unit outside your window and it was noisy. The shower and main vanity basin were together and a lot of mould in the barhroom Tea and coffee was supplied but no milk or small fridge.
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Saracino L. Business travelers Italy, August 13, 2015
Probably one of the worst hotels ever

Location
2.7
The bathroom was stinky and didn't look vry clean, rooms are very small and dark with no windows - even with all the lights on looks like if it's evening in every moment - carpeting is most likely not cleaned since 1999. You will have to wait the lift for 20 min at least every morning which is super annoying. Don't even consider it, especially if you are there for business.
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Lee S. Solo travelers Thailand, August 10, 2015
Location and a comfy bed wins every time

location, comfy bed, service from manager
7
Arrived early, understood room would not be ready but very surprised had to pay to leave a bag - first time ever in the world staying in a hotel had to pay for them to hold my bag until room was ready. Commented to the manager who provided excellent service, not only refunded the $ but got me a room straight away. Room small but had a comfy bed and all that you would need, after all I was not in the room other than sleeping. Shower was hot and had good pressure. The only negative I can say about it was the Hotel is looking tired and in need of some maintenance or refurbishment.
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Adam H. Solo travelers Australia, July 29, 2015
Not 7.5, more like 6.5

location
4.7
Average
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Jasemine T. Families with older children Singapore, July 22, 2015
Nice hotel

Quite convenient
6
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Yue C. Solo travelers Australia, July 19, 2015
Good enough

Location and clean
7
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Dexter Y. Couples Australia, July 17, 2015
Great location

Comy room, great location, value for money
8
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Agus S. Couples Indonesia, July 15, 2015
good cleanliness and very good location

location, cleanliness, price
8.3
Nice
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Toni S. Business travelers Australia, July 12, 2015
Hotel Ibis World Square

bed, location and ?
5
They could advertise that there is a nightclub next door. It was like there was a party going of literally in the room next door. Loud thumping music, screaming all night long.
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Customer Reviews - Hotel Ibis World Square, Sydney

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