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Excellent 8.9
Based on 2714 reviews

Agoda Verified Reviews

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Excellent



based on 2714 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.3
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

Tim H.
United Kingdom
July 17, 2015
Very welcoming short stay after the jungle
Staff excellent all round - very very helpful. Nice hotel break.

Chun-ho C.
Taiwan
July 14, 2015
I don't like the service.
it smells in the elevator. The check in people is a bit arrogant for unknown reason.

Zihao H.
China
July 14, 2015
So so
Only buffet is good.
So so

Andrea N.
Hong Kong
July 13, 2015
Hotel suite stay
New, modern, clean
It was ok. Staff service could be better.

Wing L.
Hong Kong
July 09, 2015
Excellent stay
Modern room, Friendly staff, Very nice breakfast buffet
Awesome!

Raynu N.
Thailand
July 08, 2015
Good for business, quiet and convenient
Staffs are very friendly and helpful. Design is modern but well fit with space.
All is good. Will come back again soon for next trip.

Markus G.
Austria
July 02, 2015
firendly and nice hotel
loaction, friendly staff, access to the city
all good in this Hotel, friendly staff, nice welcome, all good, great facilities, very nice gym, really good and this Hotel can be recommended. check-in took Long this time, as the room was not ready due to high occupancy before, but ok, you can wait and enjoy

Jaena R.
South Korea
June 29, 2015
Good breakfast
many kinds of food for breakfast
good breakfast however the location is little bit far away from the centre even they have a free shuttle bus servies

Erjin Z.
Singapore
June 24, 2015
Fabulous room, fabulous staff
Very helpful and friendly staff, beautiful pool
Hotel Icon makes much effort in ensuring that guests' needs are met so that they have an enjoyable stay. Central to this is of course their very friendly staff who smile and acknowledge every guest. Their Club Floor agents, Jessica and Yuki, were patient in listening to my needs and offering helpful suggestions and solutions. Other than the staff, Hotel Icon also tries to anticipate what guests may need and offer pre-emptive solutions. I love the concept of their Timeless Lounge which affords guests who arrive early or who have a late flight a place to rest and refresh themselves. I also loved their laundry concept which charges a flat HKD 200 for a bag of laundry, regardless of the number of items. The hotel's location was actually a negative point for me as I was not into shopping. On my 2nd day at the hotel, there was periodic heavy rain which greatly hindered my movement out of the hotel as there was no sheltered route to the MTR. Even though a shuttle bus was provided, both drop-off points were not sheltered so a heavy rain will definitely leave you wet or stranded. Furthermore, the shuttle only goes TST which is again, not very helpful for those who are not into shopping.

KAI S.
China
June 22, 2015
good stay in this hotel
food, room, service
good stay in this hotel, everything is perfect, I really enjoy my stay