arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 2739 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

Conrad L.
New Zealand
July 29, 2015
Awesome!
Location, hygiene, style
Superb

Gary H.
United Kingdom
July 29, 2015
Excellent Stay
Staff, Location and price

Wei J.
Taiwan
July 22, 2015
Excellent service and business friendly amenities
Friendly staff, intuative service, good room amenities
I'm impressed with the service and guest room amenities. The Chinese food of the restaurant on 28th floor still have room for improvement. Overall, it was a good experience of staying.

IAN T.
United Kingdom
July 20, 2015
eminent comfort with imagination and creativity
comfort / design / creativity
A very good stay as always. I always feel comfortable in the rooms and often feel that I do not want to leave them. The pool is quite stunning and the other facilities are very good. The hotel may appear in the high price-range, but in fact, when all is taken into consideration, it is very good value for money.

HSIN H.
Taiwan
July 19, 2015
Good locations!Good Stuff!
First,nice stuff,friendly and very kind.Second,Good location,only10mins can arrive the train station.third,is very clean!
Pretty Nice!First,nice stuff,friendly and very kind.Second,Good location,only10mins can arrive the train station.third,is very clean!

Ai-Lien C.
Taiwan
July 17, 2015
good trip
my son loved the pool, breakfast and view at night
The shower section was very sleepy even with mat on the ground, still my son fell and knock his head hard on the ground other than that, the facilities in the hotel was quite good thanks for the shuttle bus to harbour city, save us a lot of time and money on cab

Tim H.
United Kingdom
July 17, 2015
Very welcoming short stay after the jungle
Staff excellent all round - very very helpful. Nice hotel break.

Chun-ho C.
Taiwan
July 14, 2015
I don't like the service.
it smells in the elevator. The check in people is a bit arrogant for unknown reason.

Zihao H.
China
July 14, 2015
So so
Only buffet is good.
So so

Andrea N.
Hong Kong
July 13, 2015
Hotel suite stay
New, modern, clean
It was ok. Staff service could be better.