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Excellent 8.9
Based on 2741 reviews

Recent customer comments

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based on 2741 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

Brett H.
January 10, 2015
Fab Hotel
1. Fanastic Smart Phone facility provided. 2. Fantastic Room. 3. Great food and location. I know I slipped in 4. Coulnt't help it.
Excellent stay at the hotel. One of the best hotel experiences I've ever had. Here are some areas that could be improved: 1. One concierge was a little more condescending than helpful. 2. The ambiance was less than relaxing. A more chill, refined and sofisticated vibe would be better suited to a 5 star hotel. 3. Needs a larger space for the volume of its operation. It would be improved with more lounge, bar and restaurant facilities. Please stay excellent. Cheers,

Andrej O.
January 09, 2015
Hong Kong at night !
GSM with needed informations
Great !

January 08, 2015
nice hotel
room. pool. timeless zone
I stayed in a club room. It is pretty expensive but worth it. I wanna visit here again.

Zhiwei S.
January 07, 2015
Special, Innovative & Creative Hotel
Free Smart Phone, Wonderful Interior Design & Excellent View
When I first looked at the hotel, I feel it was a small hotel. Not really sure how come its rated 5 stars & the price is so expensive. After I go into the room, then I realize that the interior design is simply superb. I have stayed in plenty of hotel before but never seen anything close to this. One wonderful feature they actually provide a phone for you to call back to your country for free & unlimited. You can also surf internet for free using the phone without using wifi connection. This is something special to me & I find it very nice for the hotel to provide this type of service.

Michael D.
United Kingdom
January 05, 2015
Location, Facilities and Staff
Excellent. I recommend them very highly.

Anurup K.
United Arab Emirates
January 05, 2015
Nice Hotel, Nice location very convenient
Convenient Location, Very helpful staff, Clean

Wai W.
January 04, 2015
good experience
Handy phone, free mini bar and the manner of staff
It is a hotel which keeps enhancing their service quality and value the guests beyond all things.

Robert W.
January 03, 2015
Great Hotel Hong Kong
We had a great time

Kit C.
Hong Kong
January 02, 2015
Best hotel in HK
My second stay at hotel icon, still impressive as it was 1 year ago, would definitely come back again, love their service and environment and food. Probably the best hotel I've ever stayed in HK.

Wen-Chun C.
January 02, 2015
Good environment and good staff made the trip!
Staff is very friendly and helpful!