arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.9
Based on 2739 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2739 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

Medhat K.
Egypt
January 02, 2015
Fantastic Hotel
friendly staff, free mini bar, location
Great

Tom F.
United Kingdom
January 01, 2015
Excellence - nearly
comfort of rooms, quality of facilities, staff service
great - but need to sort out the slowness of the lifts! also club lounge lacks that exclusivity factor as restaurant guests walk through to reach their tables

chun C.
Hong Kong
December 30, 2014
Reasonable price
sophisticated hotel, nice view, reasonable room rate
though not near to MTR station, overall impression is good, will stay again

CHUNG-CHU C.
Taiwan
December 29, 2014
Great experience.
Free cell phone, free mini bar, room facilities

Ul S.
Hong Kong
December 28, 2014
Bad staff
Nothing is so special as they charge The location is just so so and the staff is typical Hong Kong rude

wong R.
Singapore
December 27, 2014
excellent service!
The manager n staffs are attentive as well as friendly
The free mobile phone is definitely a plus point. The room is really clean.love it!

Wei C.
China
December 26, 2014
Awesome,fantastic and great service
We just stayed for 1 night as we had a friends party at a bar near by. Check in was painless. Room was ok, dated, but clean. Bed was quite hard. Towels were pretty ragged. Breakfast was pretty unimpre
We just stayed for 1 night as we had a friends party at a bar near by. Check in was painless. Room was ok, dated, but clean. Bed was quite hard. Towels were pretty ragged. Breakfast was pretty unimpressive. Check out was at noon, however we had a cleaner enter the room at 11:00, just a quick knock and then he entered the room, I have never had that happen in my 1000's of hotel stays around the world. Why come in early on a check out day? Then we received a phone call a few minutes later to tell us that check out was at noon. Quite annoying when trying to get a little extra sleep in.

Jiyun S.
South Korea
December 24, 2014
good
breakfast, clean room, location
very good breakfast

SKY E.
United Kingdom
December 22, 2014
Excellent hotel in an excellent city
Service. Cleanliness. Amenities for guest usage.
Fantastic!

Tung Y.
Hong Kong
December 15, 2014
decent hotel
great staff, nice room with wonderful view, good handy phone