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Verified traveler reviews

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Excellent



based on 2772 reviews
  • Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for money 8.6
  • Food/Dining 8.5
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CHUNG-CHU C.
Taiwan
December 29, 2014
Great experience.
Free cell phone, free mini bar, room facilities

Ul S.
Hong Kong
December 28, 2014
Bad staff
Nothing is so special as they charge The location is just so so and the staff is typical Hong Kong rude

wong R.
Singapore
December 27, 2014
excellent service!
The manager n staffs are attentive as well as friendly
The free mobile phone is definitely a plus point. The room is really clean.love it!

Wei C.
China
December 26, 2014
Awesome,fantastic and great service
We just stayed for 1 night as we had a friends party at a bar near by. Check in was painless. Room was ok, dated, but clean. Bed was quite hard. Towels were pretty ragged. Breakfast was pretty unimpre
We just stayed for 1 night as we had a friends party at a bar near by. Check in was painless. Room was ok, dated, but clean. Bed was quite hard. Towels were pretty ragged. Breakfast was pretty unimpressive. Check out was at noon, however we had a cleaner enter the room at 11:00, just a quick knock and then he entered the room, I have never had that happen in my 1000's of hotel stays around the world. Why come in early on a check out day? Then we received a phone call a few minutes later to tell us that check out was at noon. Quite annoying when trying to get a little extra sleep in.

Jiyun S.
South Korea
December 24, 2014
good
breakfast, clean room, location
very good breakfast

SKY E.
United Kingdom
December 22, 2014
Excellent hotel in an excellent city
Service. Cleanliness. Amenities for guest usage.
Fantastic!

Tung Y.
Hong Kong
December 15, 2014
decent hotel
great staff, nice room with wonderful view, good handy phone

Michael L.
Singapore
December 14, 2014
Nice Surprises
Quality of service, free hand phone within HK for local and international calls, big gym with quality equipment and view
Surprisingly high quality of service, free use of mobile, great gym with Tecnogym treadmill views (underutilised), good sized room

Marlowe E.
Australia
December 14, 2014
Very high standard Hotel Icon
Great location. Family friendly and Very clean and new hotel.
The friendly front desk gave us an upgrade to the water view with amazing Christmas light decorations and laser show. Thank you to hotel icon staff that made our stay very accomodating and we enjoyed our stay. We can't wait till next visit soon.

mayed A.
United Arab Emirates
December 10, 2014
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