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Recent customer comments

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based on 2769 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5
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Kenneth G.
October 28, 2014
Fantastic hotel room ,great buffet dinner,
Great hotel food service
Fantastic !

Hong Kong
October 26, 2014
friendy staff, nice room
friendy staff, nice room
friendy staff, nice room

Chang Y.
South Korea
October 22, 2014
Pool was disappointing. Everything else was great!
Room quality. Free minibar. Location.
I chose this hotel as I read it had one of the best pool views in Tsim Sha Tsui. The hotel isn't right on the waterfront so there was a lot of noise and obstruction to the view of the harbor. Room was very spacious and top quality. Free minibar was awesome. Staff service was good but somewhat 2nd tier compared to the Four Seasons, Intercon etc.

Hong Kong
October 18, 2014
very nice staff, hotel very nice
very nice staff, hotel very nice

Andrei S.
October 17, 2014
great hotel
service, location, comfort
Great stay, perfect service, good design

Willy K.
October 15, 2014
memorable stay
free minibar, free shuttle service, location
we enjoyed it so much, excellent decorations, very nice service by internship staffs, nice breakfast. the front desk staffs (check-in and check out staffs) services quite lame with a flat expressions, especially when we asked for a late checkout because we were traveling with young infant, the guy with a curly hair just answered me "we have 100% occupancy for these days, sorry", and had given no solutions at all.

Ching T.
October 09, 2014
Good Service
(1) Good Location (2) Good Service (3) Good Hotel

Wendy D.
United Kingdom
October 09, 2014
Exceptional service, food quality and location
We have stayed in many fine hotels - this hotel has raised the bar in all aspects - nothing lacking.

Prakash N.
October 05, 2014
Location, Room and Staff
It was pleasant and comfortable stay. I really enjoyed it.

Thanin A.
October 02, 2014
Very nice hotel & attractive goodies
Room, services and free minibar / mobile phone call
Overall I'm really impress with the hotel conditions and services. Quality of food served was also very good. The only drawback is its location which is not convenient for shopping or get on MRT. You need to get a cab for that.