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Excellent 8.9
Based on 2713 reviews

Agoda Verified Reviews

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Excellent



based on 2713 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.3
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

8 Mandi N.
Hong Kong
June 06, 2014
Nice stay with good service
Well trained and helpful staff, nice interior and good standard of food
I did a late check,in around 8pm, met a few well trained and attentive staff. I was trying to catch a late night supper at the top floor but the kitchen is closed. One of the staff provide alternatives and even assist me to return to room.The room service team was great and completed all our request. Late check,out is also offered. The shuttle bus was really a very well thought transport and its efficient. Nice stay and definitely will recommend to biz travellers.

10 Roger J.
United Kingdom
June 06, 2014
Surpassed all expectations
Iconic, as many gadgets as Houston control
Breath taking, memorable, unsurpassed. Iconic in every way, Can't see how any rival hotel could even equal the attention to detail and the service. Please, please can we return( soon!!) It really was that good. Even the umbrellas provided to address the atrocious Hong Kong weather were without compare. Icon of a hotel it is---- a real Icon!

9.7 Ruilong C.
China
June 03, 2014
Good hotel and good services
Clean, luxury, language skill
Good

8 WONG Y.
Hong Kong
June 02, 2014
Free upgrade to great harbour view suite, great!
Room, harbour view and staff
Great

10 Courtney S.
Canada
May 29, 2014
Hotel ICON beat all of my expectations.
Friendly, knowledgeable staff, amazing views from the room, modern design
Phenomenal.

8.7 ching H.
Taiwan
May 27, 2014
premium and classy
clean/good servise/convenient

9.7 Keith L.
United Kingdom
May 27, 2014
fantastic Hotel, great staff and facilities
Location, quality and friendlyness
Greeted promptly by friendly reservation staff. Breakfast was really nice, Included Mini bar with a few items. Plus they give you a handphone to use including free international calls and Wifi. Concierge staff were realy helpful and informative and even ran after the airport bus for us when it didnt stop. If pushed for a negative, an inproved room service menu would be nice, but with that i am being very picky indeed. 10/10

7.3 Oh W.
Singapore
May 26, 2014
Small yet cosy
Rooms are fantastic, Breakfast is good and staff are friendly

9.3 LINHUAN H.
China
May 25, 2014
small swim pool but good view
easy taxi,good view,clean room
awesome

8 Amanda S.
Indonesia
May 25, 2014
Memorable stay in a savvy designed hotel
Rooms, Breakfast, Club benefits
We stayed for 3 nights at the Club 65 room with our twin 2 year old children and had a fun marvelous time. Although the room design might not be exactly suiting for children (modern, sleek and hi tech kinda feel with some sharp edges), we appreciate the amount of space we had. Staff were quick and attentive, and breakfast was marvellous, lots of choices and excellent quality. The Club booking benefit includes a lounge / cocktail hour on one of their top floors, so after a long day of sightseeing, my husband and I would leave the kids to take a short break at the Club Lounge providing free canapes and drinks. Nice view also! The hotel location itself might be a bit off for some people, but the hotel provides shuttle to shopping malls and major attraction area every 20 minute or so. So traveling around was easy. Would definitely go back to the hotel if chances arise, although on our recent stay in HK we check the prices and seemed like they have gone pretty pricey compared to when we stayed back in 2013. Traveller who're on the constant lookout for new boutique hotels would def enjoy Hotel Icon.