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Excellent 8.9
Based on 2737 reviews

Recent customer comments

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Excellent



based on 2737 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

stephen L.
United Kingdom
April 28, 2014
Great 1Night Stay
rooms, staff, food
excellent - very high quality hotel

LI Y.
Hong Kong
April 28, 2014
nice suite, good service, pretty nice view
good service, nice design, a very nice suite

Russell N.
United Kingdom
April 22, 2014
Perfectly brilliant
Room decor, Handy smartphone, Free minibar
The main lobby is impressive. The room was very modern, with great views. The living room was set up as a home cinema. Large bathroom was well-appointed and the bedroom was also a very good size. The room rate included a daily laundry allowance, free minibar plus use of the club lounge which offered happy hour as is typical but also afternoon tea. The pool was outdoors - with views across the city. Gym faced the pool so again nice views when working out. Breakfast was very good with wide choice. We also dined in the top floor Chinese restaurant one evening and that was very good, too. One of the most awesome features was the Handy - a SmartPhone which offers free international calls & internet throughout HK. The phone acts as a hotspot so one person can carry it around, the rest of the family can connect their phones to it via WiFi. Staff were universally polite, friendly and helpful. If there was any downside at all, and it really wasn't that big a deal, I'd say it's a shame the hotel is so far from rail links.

Suzanne R.
United Kingdom
April 22, 2014
Great location near shops and transport
All inc breakfast, luxury rooms. harbour view
Excellent stay in well located hotel near to Hung Hom station and easy to get taxis too. Right next to Cross Harbour tunnel, so trips to Hong Kong Island for Happy Valley Races or Aberdeen floating restaurants very easy. Lots of local shops and eating places nearby as well as Hong Kong Science Museum and Hong Kong History Museum almost next door. The buffet breakfast is great and the Chinese restaurant on the top floor superb, with great harbour views.

Wong S.
Hong Kong
April 15, 2014
Comfortable room suitable for business travellers
Centrally Located, Easy Transport, Hip and Modern Style
It was a short stay in Hong Kong for business purpose. The room was very comfortable that made the short trip less exhausted. The location of the hotel is very convenient and the transportation is easy. The restaurants in the hotel are nice and I really enjoyed my stay in this hotel.

Michael O.
Ireland
April 13, 2014
Stylish luxury with great staff
Very comfortable room; sy

El K.
United Kingdom
April 07, 2014
It has been a great time at the Icone hotel
The hotel was very clean, spacious and very good breakfast
It was very enjoyable with good memories and fantastic variety of food not to mention the friendliness of the staff.

fredrik M.
Sweden
April 02, 2014
Very nice rooms and great location
Shuttle, breakfast, room layout
Shuttle service down to the ferries was really helpful. The staff is nice and the rooms are above expectations. Over all a really nice hotel!

Chaw G.
Malaysia
March 30, 2014
good experience with free upgrade of the room give
New design, good location and services
Great experience with nice view to the sea view Great staff services

lai C.
Malaysia
March 27, 2014
A great experience
Friendly staff, close to shopping areas
As you walk into the lobby, you are greeted with high ceiling and walls covered with greenery. It smells like aromas of green tea & flowers. It is so beautiful. The room phone, tv remotes & toilet all had a paper wrapped around them saying "I have been sterilized". Beautiful interiors and gorgeous harbour views. All the staffs are very friendly & amazing service as well.