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Excellent 8.9
Based on 2713 reviews

Recent customer comments

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Excellent



based on 2713 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.3
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

Elaine W.
Singapore
March 21, 2014
Good Quality hotel to rest and relax
Spacious Room, Good spread of breakfast, Nice decor all around the hotel
Room was spacious and cozy, we feel right the moment stepping in. The staffs are very attentive. We liked the outdoor heated lap pool that overlooks the city( although nothing fantastic). The breakfast was very sumptuous. A good mix and variety of choices and very well spread. We like the fact that the staff at the bakery was so passionate about her breads and croissant that she approach every guest to offer the just-baked bakery. Very good initiative! Fantastic hotel!!

Julie-Anne T.
Australia
March 20, 2014
Luxury hotel with amazing views
Customer service, quality rooms, location
The staff were extremely friendly and helpful. Provided great recommendations for food and shopping.

Gary H.
United Kingdom
March 20, 2014
One of the best hotels we have ever syayed in.
The view of Victoria Harbour from the room. The ease of check in, and out. The friendly and attentive staff.
We really enjoyed our stay,a brilliant hotel. The view from our bedroom of Victoria Harbour was incredible.

Ta-Yi L.
Taiwan
March 20, 2014
nice and comfort
reception, security, and meal
Very quiet, and good location. The rapid reception for check-in and check out service is very nice.

Markus G.
Austria
March 18, 2014
modern nice place middle in hongkong
location, staff performance, modern style
coming there sometimes, always a pleasure to be there, good location, friendly and effective staff, hotel room is very ok, clean, equipment nice and practical, you find everything there what you need to have a convenient stay. Bit expensive the whole thing, but that is normal in hongkong, pleasure to be there, and most likely go back to this hotel after some time.

Kit C.
Hong Kong
March 17, 2014
A Pleasant Stay
Room Quality, Friendly Staff, The View
The stay is awesome. We have access to the lounge during the cocktail session. We enjoyed a few glass of drinks and yummy canapes. The room is nice, clean and spacious. And the staff are very helpful too.

Michael M.
Australia
March 12, 2014
outstanding experience, exceedingly comfortable
club suite lounge, rooms, customer service
I was delighted and very impressed from the moment I arrived till four days latter. The room was excellent, spacious and modern. The club lounge was excellent, restaurant terrific and the staff very attentive. A short drive to many areas I was very impressed. I look forward to returning.

NG S.
Singapore
March 11, 2014
Good for business travellers
Enviromment, good breakfast, premium chinese restaurant
Location is not good although the hotel does provide free shuttle bus service to the major shopping complex at Canton Road. The breakfast selection is huge and the food is served is good quality. the room is big and clean with free mini bar. good wifi connection too.

susan T.
United States
March 09, 2014
Loved the Hotel Icon
The decor, the location, the staff
We loved staying at the Hotel Icon. The modern design was beautiful, the room was quiet and had a nice view. The breakfast buffet as well as the Green restaurant were wonderful. Everyone was helpful and friendly. We just wish it weren't a half a world away.

Barry G.
United States
March 06, 2014
Would NOT STAY ANYWHERE ELSE IN HONG KONG!!!
SERVICE, ROOM, BREAKFAST (FOOD)
FROM THE MOMENT I ARRIVED I WAS TREATED WITH SUCH GREAT CARE ! FROM THE DOORMAN TO THE MANAGER, FRONT DESK, WAIT STAFF ETC. GARY THE DUTY MANAGER WAS FANTASTIC TO TALK TO AND DEAL WITH (AS WAS EVERYONE ELSE). THE ROOMS HAVE FANTASTIC VIEWS (GET A HARBOR VIEW), ARE VERY NEW AND EVEN THE ITEMS IN THE MINI-BAR ARE INCLUDED! ALSO GET THE BREAKFAST BUFFET- ABSOLUTELY FANTASTIC.. CAN'T WAIT TO GO BACK TO HONG KONG AND TO THE HOTEL ICON!!