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Excellent 8.9
Based on 2708 reviews

Recent customer comments

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based on 2708 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

November 28, 2013
Green and Clean Hotel, Excellent Service...
New and Clean, Good Customer Service, Nice spread of breakfast
This is a very new and clean hotel. We reached HK at 6am and reached hotel at 7am. Hotel provided guests with access to lounge for rest while waiting to check in hotel. The same service is extended after you checked out while waiting for your departure. Hotel staffs were extremely helpful and thoughtful and provided us with a feeling at home. Nice breakfast spread and free mini-bar! Basically there isn't anything that we are not satisfied with except one thing: the nearest MTR Station (Hong Hum) requires quite some walking distance...

9.7 Susan S.
November 27, 2013
The best thing in Hong Kong
Service, facilities and food
Absolutely wonderful. Good downtown shuttle bus which compensated for the distance from the ferries and the shops.

8.7 Cai W.
November 26, 2013
comfort and continient
well designed ,good location, comfort room

9 Erwin T.
November 21, 2013
We will be Back.
Location, Rooms, The Hotel itself
Great Hotel to stay..really lives to its name as an Icon..Stay is worth it's price..given a chance we will surely be back.

November 21, 2013
Excellent New Hotel
Best Location

9.3 Ali A.
Saudi Arabia
November 21, 2013
Good Time
Swimming Pool, And the veiw , design

8 Sze C.
Hong Kong
November 21, 2013
All you can eat minibar hotel
All you can eat minibar, large room, great view
This is the 3rd time I stay in this hotel. The hotel room is clean and tidy, the minibars refill everyday. You can choose what you want to put in your refrigerator.

November 19, 2013
Excellent Hotel
Best location

9.7 Charlott R.
November 19, 2013
Great and the staff is soo friendly and helpfull, Clean room with good service.

5.7 Masayoshi A.
November 15, 2013
AIrport shuttle, Ocean View, Near center
It is OK, free WIFI and free mini bar, but feel disappointed. Breakfast everyday same menu. Phone was not working well. Mirror for makeup was not fixed well. Shower cannot be used long enough, since the water doesn't flow fast enough. In Room dinning, you have to call many times. I was asking for the higher floor room, but just after checked in, changed to lower floor.