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Verified traveler reviews

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Excellent



based on 2770 reviews
  • Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for money 8.6
  • Food/Dining 8.5
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CALVIN L. from Malaysia
Families with young children
Stayed 4 nights in November 2013
Green and Clean Hotel, Excellent Service...
New and Clean, Good Customer Service, Nice spread of breakfast
This is a very new and clean hotel. We reached HK at 6am and reached hotel at 7am. Hotel provided guests with access to lounge for rest while waiting to check in hotel. The same service is extended after you checked out while waiting for your departure. Hotel staffs were extremely helpful and thoughtful and provided us with a feeling at home. Nice breakfast spread and free mini-bar! Basically there isn't anything that we are not satisfied with except one thing: the nearest MTR Station (Hong Hum) requires quite some walking distance...
Reviewed November 28, 2013

Susan S. from Australia
Solo travelers
Stayed 3 nights in November 2013
The best thing in Hong Kong
Service, facilities and food
Absolutely wonderful. Good downtown shuttle bus which compensated for the distance from the ferries and the shops.
Reviewed November 27, 2013

Cai W. from China
Solo travelers
Stayed 3 nights in November 2013
comfort and continient
well designed ,good location, comfort room
Reviewed November 26, 2013

Erwin T. from Philippines
Families with young children
Stayed one night in October 2013
We will be Back.
Location, Rooms, The Hotel itself
Great Hotel to stay..really lives to its name as an Icon..Stay is worth it's price..given a chance we will surely be back.
Reviewed November 21, 2013

SUMARNI N. from Indonesia
Couples
Stayed one night in August 2013
Excellent New Hotel
Best Location
Reviewed November 21, 2013

Ali A. from Saudi Arabia
Solo travelers
Stayed 4 nights in November 2013
Good Time
Swimming Pool, And the veiw , design
Reviewed November 21, 2013

Sze C. from Hong Kong
Couples
Stayed 3 nights in November 2013
All you can eat minibar hotel
All you can eat minibar, large room, great view
This is the 3rd time I stay in this hotel. The hotel room is clean and tidy, the minibars refill everyday. You can choose what you want to put in your refrigerator.
Reviewed November 21, 2013

SUMARNI N. from Indonesia
Couples
Stayed 4 nights in August 2013
Excellent Hotel
Best location
Reviewed November 19, 2013

Charlott R. from Sweden
Business travelers
Stayed 4 nights in November 2013
Amaising
Staff/breakfast/View
Great and the staff is soo friendly and helpfull, Clean room with good service.
Reviewed November 19, 2013

Masayoshi A. from Japan
Business travelers
Stayed 3 nights in November 2013
OK
AIrport shuttle, Ocean View, Near center
It is OK, free WIFI and free mini bar, but feel disappointed. Breakfast everyday same menu. Phone was not working well. Mirror for makeup was not fixed well. Shower cannot be used long enough, since the water doesn't flow fast enough. In Room dinning, you have to call many times. I was asking for the higher floor room, but just after checked in, changed to lower floor.
Reviewed November 15, 2013