arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 2741 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

Mimi N.
United States
August 12, 2013
Absolutely Amazing and Modern Hotel.
design, staff, purpose
absolutely wonderful and amazing. truely a hotel of the future of progress in the hostpitality world.

Iona T.
United Kingdom
August 12, 2013
Fantastic
Comfort. Cleanliness. Care
The hotel was in a brilliant location and was beautifully designed. The staff were so helpful and friendly. We were very well treated and nothing was too difficult. There was a complimentary minibar that was restocked each day. The facilities were lovely.

jagdish L.
Hong Kong
August 12, 2013
great place to stay, locality is good staff frndly
location staff internet free
very good...only the overhead shower was not powerful but the hand shower was powerful

wika K.
Indonesia
August 12, 2013
good hotel with good price
view from swiming pool, clean, good price
Hotel is good, clean and nice swiming pool just need more fresh air in the room because no balcony and a bit noisy at night. But after all is good.

Yun F.
Taiwan
August 12, 2013
Convenient area
Trendy and design hotel
I'm very enjoy to stay at hotel icon every time

Stacy C.
United Kingdom
August 11, 2013
Nothing less than perfect
Staff, location, room
Simply the best hotel we stayed in during our year long trip. From the second we walked in the door we were looked after by the staff. The entire team were amazing, polite and helpful. The room we had was exceptional, spotlessly clean, modern and very stylish. The view across the harbour and city was incredible. The bed was huge and very comfortable, all the bed clothes were immaculate. The choice at breakfast was huge, the quality was first class and very well cooked. The service staff were always efficient and friendly and we wanted for nothing. The location was great, a short walk to downtown and the harbour an the avenue of stars. There's nothing we can fault with the hotel and would love to stay there again.

Leung Q.
Canada
August 11, 2013
Very nice view from the sea view room
Very nice hotel, good view and relatively convienant
I think it's a very nice hotel. It's quite new and the view was perfect

Drew M.
United Kingdom
August 08, 2013
Wow! Beautiful, Special, Exceptional
design, breakfast, staff
This hotel is something special. A cool, sophisticated oasis in a bustling city with an accent on design. Can't go wrong with this place, highly recommended.

CHANG W.
Taiwan
August 07, 2013
Satisfied
Clean, comfortable, good buffet breakfast
The hotel is in a good location in Tsim Sha Tsui. Esay access to shopping malls and restaurants. Nice clean room with good size bathroom. Friendly staffs.

Scott E.
Australia
August 05, 2013
Superb, well managed and very relaxed
Staff, Bed, Transport Access
The Hotel Icon is a training hotel and yet the staff put a lot of other hotels to shame. Everyone was very professional, always polite and responsive to requests. Service was super fast and effective. Access to the railway was a short walk or if preferred a quick trip on a shuttle bus, there was also a seperate shuttle bus to the main railway that runs to the air port. You are able to check in your bags as well as get your boarding passes for your flight from the railway to save carrying bags on the train. Most markets are in walking distance or again a quick trip on the train. This is a must stay in hotel.