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No 17 Science Museum Road, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 262
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2081 reviews

Value for Money
8.6
Location
8.2
Staff Performance
9.3
Hotel Condition/Cleanliness
9.5
Room Comfort/Standard
9.2
Food/Dining
8.4
All reviews (2081)
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Peter W. Couples Australia, April 15, 2012
Beautiful hotel, great facilities, smiling service

new hotel, complimentary internet and minibar, free shuttle to tst, close to hung hom mtr, great views
9
the service was excellent from in room check in to locating a lost passport left in the transfer limousine. the complimentary minibar, internet and nespresso coffee made it easy to do business in comfort. the location is a little out of the way but the free shuttle to tst and close access to mtr keeps you connected. views from harbour rooms are fantastic.
Shopping Tip: Granville Road is still the best place to find cheap fashion and is walking distance from Icon.
Jason R. Business travelers Australia, April 14, 2012
Great location, ammenities & helpful staff.

Beautiful club lounge, both what was offered and the view of the harbor
9
From start to finish, everything was a pleasure. Everything ran smoothly. Complimentary mini bar and coffee machine in room as well as extended club floor servicing hours compared to most other hotels. Happy our was about 3 or so hours long!
Travel tip: Definately book club floor rooms, you'll be relaxed. And if you are booking out earlier than your flight requires,, they even have an area for you to relax in comfort.
Anthony P. Couples Australia, April 14, 2012
simply wonderful

new, stunning design and wonderful friendly staff
9.7
from the moment you walk into the hotel, you are greeted with friendly helpful staff. one of the best hotels i have stayed in whilst in hongkong. nothing is too much trouble and it is actioned with a smile.
Hotel Feature Tip: The bus shuttle proved invaluable -used it daily. Good location in regards to walking also to all the shopping.
Danis C. Business travelers April 14, 2012
Outstanding at the very least

Exceptional service
9.3
this hotel truly provides a service that betters all the other five-star business hotel i've ever stayed in. from the door boy, concierge, receptionist, all deserve two thumbs up. rooms are also spacious and contemporary, with stylish design in every aspect. complimentary mini- bar items are very appreciated, as well as speedy wifi. very recommended for leisure or business travellers alike.
Shopping Tip: take advantage of the free shuttle to tst shopping precinct.
Paul P. Couples United States of America, April 12, 2012
Great Design of Hotel

service,overall design from rooms to gym
9.7
The hotel staff was very accommodating with any request. OK Location. Great Design for the rooms. The view from the Pool and Gym is amazing. The food is excellent. Nice Buffet for breakfast. Free internet is nice but a bit slow in the wireless mode. They have a shutle bus that goes to and from the Harbor ferry every 20 min.
Travel tip: The hotel recommends taking the Airport express train to Kowloon then taxi to the hotel. OK way to go but once at Kowloon train station you can also take the free K3 Shuttle to the Hotel.
Nathania R. Couples Indonesia, April 11, 2012
Fantastic Location

The Room is clean
8.7
Love staying here and though the friendliness of the service could be improved , the room is clean . The location is good and the ammenities are decent. We love staying here and will defintely recommend to others.
Francesca V. Groups Australia, April 09, 2012
fantastic hotel with brilliant service

clean, near new, beautiful food, great & efficient service
9.7
had a very brilliant experience at hotel icon. from the spacey hotel room to the food served in 'the market' there was nothing to fault in this hotel. the staff where friendly, efficient and helpful. the rooms where clean. the only negative point is that it was on the outskirts of hk city. i would recommend this hotel to all. the view of hk city was breathless!!!
Yi-Ching L. Business travelers Taiwan, April 08, 2012
great location for biz traveller & nice service

location/ service/ spacious classic room
9.3
arrived late from HK rail station. It's about 10 min walk. downtown Kowloon is not that far also by walk.
Susan T. Couples United States of America, April 08, 2012
A great hotel that has it all

big rooms, attentive service, close to mtr
9.3
icon exceeded expectations during our stay in hk. the room was spacious and luxurious. the pool/gym faces the harbor, offering a great view while you work out/relax. we arrived in hk early in the morning, and since it was too early to check in, was offered usage to a lounge area where we could freshen up and grab a few refreshments before we started our day sightseeing. service was especially attentive, as most of the staff are students from the hk polytechnic hotel mgmt school located adjacent to the hotel. after a long day of sightseeing/eating in the bustling streets of hk, it was nice to come back to a haven that was icon.
Hotel Feature Tip: Airport transfer - if arriving into HKIA, take the Airport Express to Kowloon station and grab a free hotel shuttle (#K3) which will drop you off at ICON (you can grab the same shuttle for your departure which runs every 12 min).
Kanungnij S. Couples Australia, April 08, 2012
lovey hotel and service with a smile,

Free mini Bar and lovely, clean and friendly staffs
10
we are very, very impressed and happy with a friendly services with gym, spa and swimming , easy to get around to town, nice food, very clean, beautiful room indeed. free mini bar in the room that is so special and unique too and we will stay at the hotel icon again in the future for sure. we are very, very happy indeed.
Hotel Feature Tip: Beautiful hotel, very clean , great services and friendly staffs

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Customer Reviews - Hotel Icon, Hong Kong

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