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Recent customer comments

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based on 2739 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

Sze C.
Hong Kong
March 27, 2013
The mini bar is all free and refill everyday.
Free Minibar, walking distance to the railway station.
The Icon hotel is extremely good for business people. The surrounding areas have many bars and clubs.

Jong H.
March 26, 2013
Cozy, accessible n polite staff

Sok C.
March 26, 2013
Clean comfortable. Staff were attentive helpful
Hotel front desk Service, Breakfast, house transport nearby shopping centres

Laurensius L.
March 26, 2013
Nice hotel with friendly staff
Cozy, good location and friendly staff
It was a good experience stayed at this good, cozy hotel. It is clean and friendly staff. Close to many shopping area.

donna M.
March 25, 2013
very modern and a great place to stay.
the club room was fantastic. the room very spacious. the staff very helpful.

March 22, 2013
very cosy ambience and nice design.
nice and big swimming pool

Meng L.
March 21, 2013
love the room design. modern designer look.
the bathroom design is beautiful, good spread for breakfast espcially the organic eggs,fast internet
the location was a short walk to the mtr station tim sha tui east station,and though u can walk through a underground passage way to the main tim sha tui where Nathan road and star ferry is located it will take at least another 5 minutes, though hotel shuttle is provided free it goes to only 2 places. Like the organic eggs that they used for breakfast omelette. Like the round door for the bathroom and the oval glass for the standing shower. TV channels could have more movies channels. good value if breakfast is included, else cost about 200HKD per person.

Kimean L.
Hong Kong
March 18, 2013
A pleasant & relaxed stay
Swimming pool, attentive staff, nice view.
This is a good hotel with everything we needed. Not very mean like some others. As travellers, we won't need to worry being charged from consuming the minibar, wifi here. neither need to worry you have to pay for each 1 inch of space or view you occupy. but some other hotels do in Hong Kong. Well, one issue. this time they didn't reload the snack during cocktail hour. quite disappointed.

Harry F.
March 17, 2013
Efficient, comfortable and comprehensive
Comfort, facilites, location

March 16, 2013
You won't be disappointed
Friendly staff who will do anything to help, large room with fantastic views, easy to get to from airport.
Upon arrival, I knew I had made the right decision staying here. The staff are really friendly and just terrific people. The rooms are large for Hong Kong and the bathroom is stunning (Rain shower, large bath with TV). The view ... Wow. Buffet breakfast was really nice. Great selection of breads, fruits, American breakfast as well as Asian dishes. Be sure to check out the pool area on level 9. A great spot to admire Hong Kong's skyline. I had mentioned in my online booking that this trip was to celebrate my girlfriend's birthday. After a day of sightseeing, we came back to the room to find a small birthday cake and a card personally signed by the staff. This was a really kind and thoughtful gesture that separates Hotel Icon apart from others. If you're looking for one of the best hotels in Hong Kong, look no further ... You won't be disappointed.