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Excellent 8.9
Based on 2739 reviews

Recent customer comments

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Excellent



based on 2739 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

Wu H.
China
March 14, 2013
quite content
comfortable, nice, convenient

Djon W.
Indonesia
March 13, 2013
Friendly staff and comfortable rooms
The Staff, the Room, and the Mini Bar

Charles L.
Singapore
March 07, 2013
Perfect room with great view & awesome facilities
Bathroom with inbuilt toilet, rain shower, sauna, pool
awesome stay with great style and class at reasonable prices. pool was warmed during winter which was pretty cool with an unobstructed view of the city and harbor as well as hong kong island skyline. my girl and i both enjoyed the comfort of the room as well as the friendly hospitality of the hotel staff.

Markus S.
Germany
March 07, 2013
great hotel in good location
nice room, gym and view , friendly staff, good location
was our 5th trip to hongkong and we dont regret staying at icon. hotel is conveniently located , room was very nice, clean and quite big for hongkong. the gym is well equipped and from the treadmill and/or pool you have a very nice view of hongkong island . the staff was very friendly and helpful and they have a shuttle service that brings you frequently to nathan road and other stops. there is a small playground in front of the hotel where our daughter liked to play in the morning. the price was reasonable and we will come back for our next visit. many restaurants for breakfast to diner available in near surrounding

adrian H.
Ireland
February 26, 2013
Great hotel in lovely location
pool on 9th floor
Nice location on lesser know part of Kowloon. Good map with recommendations

Peter M.
Germany
February 25, 2013
Fantastic new hotel great attitude
Location, design and standard are really top
This new hotel is really impressive. All fits. They have done a real good job. Staff is perfectly trained, really really helpful, rooms are absoltely fabulous, breakfast is one of the best we ever had. All in all - we will come back 100 % Prices are really ok for this standards!!! We had a problem and needed a late check out- staff at counter : absolutely no problem Sir, we will arrange for you.... So impressed!!!

Xanthe B.
United Kingdom
February 25, 2013
Service was incredible - it is a training hotel
Room facilities
i found the room amazing, nespresso, ice each eve, complementary mini bar, bose system... printer?!! wow. the club lounge was outstanding, from the manager to the bar man, so polite, helpful, considerate. other than a strong smell of paint that gave me awful headaches, i cannot fault this place. not excatly tst, more east tst.... so not plnked in the middle of the shopping area but close enough. nb on the paint smell, i did call up the service centre about it, to be offered room spray, this was not great for a severe asthmatic so declined.. eyes stinging and dry throated the last day i mentioned it to be told it was a touch up.. not ideal but hey... it is only 1.5 years old, a teaching and reserach hotel from hk poly next door but not a sign of wear or tear!

Andrew C.
Singapore
February 25, 2013
Brilliant Hotel
Service, class, modern
It was a wonderful hotel stay. We had a perfect view of Hong Kong's Harbour. Food was excellent. Complimentary birthday cake as it was my birthday as well. The staff were well trained and efficient. It was truly an experience staying here. Go ahead and book a hotel room here, you won't regret it. The location is a bit of a distance to walk though.

Elisabeth M.
United States
February 24, 2013
bright, clean and hip hotel
great food and workout room
Great rooms, friendly staff and wondeful dining options

Ying M.
Germany
February 22, 2013
Great hotel and very nice bar
great location and super design
Loved this hotel! The breakfast was great and the rooms quiet big for HK standard. The bar on top was very nice and hip as well. The gym and pool was also great. Will come back!