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Verified traveler reviews

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based on 2769 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

November 17, 2012
Very Nice place and exellent veiw in Hongkong
Habour veiw is very beautiful
Good taste in above and beyond restaurant Very clean and beautiful habor veiw in hongkong

Ellie H.
November 16, 2012
They made an effort to make you feel like home.
Spacious, very big room size for Hong Kong. Gym room n Spa. Free WiFi. Free minibar. Nespresso coffee machine.
Very nice hotel and friendly staff. They go above and beyond to make your stay comfortable. Nice separate bath and shower. Great hotel for longer leisure stay because you will want to make full use of their facilities. Nice international breafast buffet spread after an early workout session at their modern high ceiling glass gym room with a great sea view. Head back for a nice shower n make yourself another cup of coffee in room and head out for your day. In the evening after a long day of shopping, why fight the crowd in TST when you have 3 great in house restaurant. After dinner n enjoying great night view on the 28th floor head to the Spa (opens till 12 midnight). Very quiet location; probably not so convenient unless you've been to Hong Kong a dozen times already... try this for a change.

November 14, 2012
really perfect
room, bath room, bar and restaurants
Quickness in checkin and checkout, staff very competent, perfect service, shuttle to shopping center every 20 min, bar and restaurants amazing, location very close to the train station, restaurants and shopping malls.

Richard P.
United Kingdom
November 12, 2012
excellent hotel with high service levels.
The club option is good value. A seperate check-in facility and fast check out service make that chore very easy. We even had a glass of wine whilst checking in. The afternoon tea is a pleasant option if you happen to be in the hotel at that time of day. The evening cocktails and snack buffet are excellent and very efficiently served in the club lounge. The pool is an infinity one and large enough for a proper swim. The room was spotless and the laundry service ( roughly one article each per day FOC) was an unexpected and very welcome surprise.

jennie L.
November 10, 2012
good hotel with good services
comfortable bed, larger than average rooms. good bar on top floor.
Staff were very helpful. Breakfast on top floor with Club rooms was really good.

misae K.
November 10, 2012
favorit hotel in Hong Kong!!!!
good location and service and room and free mini bar!!!!
Very efficiet when I check in and out. Just to sign when I check in and they just say "Thank you" as check out. What I want to say is that many hotel ask so many question as check in and out which taking so long and no important. They do not even ask for the deposit as other hotel in Hong Kong ask. Free mini bar was great!!!!!! View from room was just fantastic!! Good bed and big space for hotel. So far, better than any other 5 stars hotel in Hong Kong!!

Teresa H.
November 09, 2012
Refreshing Change
Nice hotel, friendly staff, large room. Not as far as I thought it would be. Shuttle service is very convenient. A lot of nearby hotels and close to good eats

Jace G.
November 07, 2012
Big hotel room and nice pool
spacious room and well designed
I enjoyed the stay at the hotel with polite staff and well designed, spacious rooms. The pool is lovely. The only drawback is that the pool is not catered for children. The free minibar is wonderful.

Lim T.
November 07, 2012
Very modern and nicely design hotel
Comfort and rooms with great views
Very good service but room price is a bit too high

David P.
United Kingdom
November 05, 2012
Nice relaxed hotel
Good value rooms and excellent outdoor pool on 9th floor.
good location for exploring hong kong, we walked to the star ferry terminal most days, although the hotel does provide a complementary bus service. excellent harbour views from room. more relaxed feel than some more upmarket hotels in hk.