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Recent customer comments

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based on 2739 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

David P.
United Kingdom
November 05, 2012
Nice relaxed hotel
Good value rooms and excellent outdoor pool on 9th floor.
good location for exploring hong kong, we walked to the star ferry terminal most days, although the hotel does provide a complementary bus service. excellent harbour views from room. more relaxed feel than some more upmarket hotels in hk.

Barbara H.
United Kingdom
November 02, 2012
Good sized rooms, excellent facilities.
Helpful, but unobtrusive staff. Lovely atrium and communal areas
The 'green' was an excellent place for an early evening drink. Not cheap but 2 for 1 drinks until 7 pm. Unfortunately we didn't find out the same applied on the top floor from 8 pm or we would have moved on there. Unlike most Hong Kong hotels had a high ceiling and open feel in the downstairs bar and restaurant. The free mini bar was a bit oversold though - the 'snacks' were tiny bags of M&Ms and just water, fizzy drinks and occasional cans of beer. Nothing to write home about. Our friends had fruit in their room -but we didn't. Don't know why and didn't get round to asking!

November 02, 2012
Great View and Modern Hotel
Iconic Building and Harbour View
Stayed here for 3 nights. Location is good for lazy walker like me, easy access with Taxi. Next to the harbour tunnel. Kowloon, HK island is next door. Great Night View !! So romantic if traveling couple. The pool view around 8-9 with the lights symphony was so so wonderful... Walking might take a distance to TSJ. The Market buffet lunch really great.. The dishes taste good and the dessert was superb!

Michelle S.
November 02, 2012
Love this hotel
Breakfast, lobby, lobby bar, room, gym
I have stayed in a few hotels in Hong Kong now and this one is my favourite so far. I had club class and loved the no charge mini bar, and coffee machine. As well the view was great, beds were very comfortable and there was a TV in the bathtub. Breakfast was included I tried both the 28th floor (which had a great view) and the 2nd floor and both were great. I will stay in the icon again for sure and recommend it to other business travellers. Also the club class was worth the upgrade.

mark W.
United Kingdom
October 31, 2012
Excellent modern hotel
Great location fantastic views from lounge & outdoor pool good service throughout hotel
Had 4 nights at hotel made lots of use of all facilities ie 24 hour gym we took breakfast in the club lounge more peaceful also great cocktails & canapés at night lots of good little touches in room including free mini bar & nespresso machine not as opulent a hotel as others in city but very well run & superb value for money

Then W.
Hong Kong
October 30, 2012
beautiful hotel
feels like home
ts is te 3rd time i stay in this hotel. the first time was my boyfriend's birthday, this time is mine. i come backbecause they have very good service, they think about what the costumer needs. they service us like friends. i would like to recommed to friends about the icon hotel.

Marcel B.
October 30, 2012
Beautiful hotel with good service and great food
Beautiful room, swimmingpool looking over HK, great food
staying 3 nights at the icon hotel was a real pleasure. good service, the outside swimmingpool with the hk skyline in the background, the spa, the great food and wine. for sure recomendable and a hotel i will stay again.

Vince T.
October 29, 2012
Big rooms, Great service
Service, Environment
Great service with very friendly staff. Rooms are really nice and big, great views and good location. The hotel design and the rooms environment is very modern, although it is not cheap.

October 28, 2012
Good hotel
Service is good,amenity is good, facility is good
convenient to most of shopping place. shuttle service is good. staffs are nice.

October 28, 2012
A very good idea but half baked.
Not for me
it's a very beautiful building, full of nice and uncomfortable furnitures. nice staff, some really good some just stupid. i stayed at the club level and what waist of money and time. the door lady (the one who stays at podium at the door is always on phone and never ever notice my coming and going. not that i mind. but she should know better. the club was small and more like waiting room for the restaurant. the selection of food is so small, for example: at the afternoon tea there's only sweets! room was ok.