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Excellent



based on 2769 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

Paul P.
United States
August 27, 2012
great design!!!! great service
gym - pool overall small things in the room thatmake nit a great stay
The staff is very friendly and eager to help with anything. The place is simply amayzing!

YIM S.
Hong Kong
August 27, 2012
Nice room at resonable price
Harbour View
new cosy hotel at convenient location yet with stunning harbour view (tho not direct sea-facing but still able to see the whole harbour with acceptable blockage by buildings nearby) at reasonable price. only critisim is the food & beverenge provided in the club lounge "above & beyond" was far too disappointing. supposingly pay extra for the club assess thus expect better service yet high quality of food or drinks. but both the tea and happy hour cocktail experiences were below averege, very few choices of snacks yet fair taste. cocktails not attractive and we didnt even bother to finish whole cup. lounge seat setting was poor where the bar cupboard blocked the big window which supposingly should be the most attractive spot for viewing the victoria harbour, where as guests were arranged on not comfy sofa without any view. we chose to go down have breakfast at the market the next day where food selection were far much more yet with much better quality. i would recommend staying at this hotel but definitely no need to pay extra cost book the club roomtype since the above & beyond is not worth trying at all. chinese cuisine also serves there but we didnt try so cant give any comments on that.

Michael T.
Australia
August 26, 2012
Very good hotel with excellent service
People working in the hotel, room layout, comfortable facilities
the room was magnificent, with great views over hong kong island, and a very comfortable bed. bathroom facilities were excellent, and breakfasts each day were a feature. the staff were attentive and helpful without being overbearing. a great experience

Barbara T.
United States
August 24, 2012
Beautiful hotel
Comfortable bed, luxurious room
The Hotel Icon was pretty much one of the best hotels I have ever stayed at. The staff was friendly and so helpful. I look forward to my next stay. I hope it will be longer than the last!

Fung L.
Australia
August 22, 2012
service so good
good location
I saw many young people working in hotel,and the service is good, and respond very fast, but the disadvantage is internet speed too slow, hotel should apply faster internet speed line, this good for business man stay a longer

Yashar B.
Canada
August 21, 2012
Great service and amenities
free shuttle service from Kawloon station, free shuttle service from hotel to the nearest MRT station, and many other free amenities
One of my favorite hotels since getting to it from the airport via the airport express train is super easy. There is a free shuttle bus that takes from Kawloon station to the hotel. The hotel has free WIFI, free shuttle bus ever 40min to the nearest malls and train stations, and a bar full of freebies. Room I was in was big, clean, bright with a great view of the city. Hotel staff are super nice and accomodating. Loved it and would definitly go here again.

Jennifer M.
Philippines
August 20, 2012
Impeccable service and amenities....
The ambiance, home away from home....very clean!
the management is very sensitive to their guests needs! sending my daughter a birthday cake was a very warm gesture...

Joyce G.
Australia
August 19, 2012
Lovely views, great service and friendly staff
We were on the 22nd floor and the harbor views were fantastic and the my husband loved the arm chair
Everything was fantastic, the rain shower could be better though as I was so looking forward to it. We spent all our evenings looking at the views from our room with a drink in our hands.. Lovely.

Xian Y.
Malaysia
August 19, 2012
As Always, Fantastic
Top Class Gym + Best View Pool
During the hotel opening, Im one of the longest staying guest...Love their modern class gym, with unblock Victoria harbor view swim pool. Modern room and personalized toiletries. My top choice.

David G.
Australia
August 14, 2012
great location
nice hotel, modern and close to Hung Hom station
this hotel is within walking distance to Hung Hom station, and is a lovely modern hotel with friendly staff. It was a squeeze with 2 young children, but is no problem for a night. I would recommend this hotel especially for those needing to stay near Hung Hom station.