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Excellent 8.9
Based on 2733 reviews

Recent customer comments

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Excellent



based on 2733 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 8.5

JIN P.
China
June 21, 2012
Free mini bar
new, sea view, big bed, clean, nice service
A brand new hotel, everything is clean and perfectly designed Love the big bed and the wide Victoria Harbour sea view Special thanks for the warmful mini bar and helpful service center which allow me and my friends to enjoy buffet dinner in their famous restaurant --- The Market

Neo J.
Singapore
June 20, 2012
great location but small rooms
near shopping area
This hotel is very near to shopping area and the nearby food is nice ....

Markus G.
Austria
June 20, 2012
very nice hotel in good location
modern, stylish, convenient
the icon hotel is a very good example of a well done place, where convenience meets value for money. compared to lots of other places in hong kong (and nearby the icon hotel) it is really for money you get there. plus you find staff which is friendly and likes the job, starting from the entrance up to the room service its just well organized. great and modern facilities make a stay there convenient, free internet wireless which is also unusual for hongkong hotels, and the band-width is great, not just having internet, you really can work with. beside free mini-bar you also find the in-room nespresso machine, which makes a stay there like feeling home. congratulations to such a solution, other hotels and management of hotels should pay attention to such level of service ! like to go back there once back in hongkong thanks

Piya W.
Thailand
June 19, 2012
One of the best location
Good location
The Room is great. However, the mini bar fridge has very stale smell. Breakfast quality is just ok.

Palit S.
Thailand
June 18, 2012
A great modern hotel with all the amenities
Amenities, great view, excellent service, great food and beverage
we spend one night in an icon 36 room and fell in love. the service of the staff was second to none. the room and amenities were well equipped and beautifully appointed. the restroom was some of the best i've seen anywhere. we ate dinner at above and beyond and the food was delicious. i give this hotel 2 thumbs up!

Maria S.
Philippines
June 16, 2012
Everything we imagined it to be.
Location, architecture and design of the hotel
. The service is very good. Staff spoke good English and concierge was very helpful. The hotel is located near good restaurants at fair prices. The famous Gong Cha team is next door. It is walking distance from the Science Museum. If you have children, this will be an excellent stop. If you are tired from all the walking, do take a dip in the pool. The view is amazing and the shower rooms are relaxing. Bonus : Bottled Water is free and this is so important for us since we take it like fish. Take a bottle with you when you go out of the hotel as it will cost you HKD 20.00.

FRANCES L.
Australia
June 15, 2012
Best total hotel experience ever.
Beautiful clean rooms, lobby and all areas. All staff courteous and obliging. Food fantastic.
the hotel was suitably located within short walking distance to attractions like the art museum, to the east tsim tsa tsui station, and nathan road. the hotel was beautiful and clean throughout. modern, clean and always had an fresh clean fragrance that was a pleasure to come back to. the amenities (swimming pool, bar area and gym) were new and well maintained. the view from level 9 was stunning, as was the harbour view from our room. the buffet breakfast and al a cart offerings left little to be desired. it was pricey but worth every penny. we in fact extended our stay because we loved it so much and will definitely return.

Yen T.
Malaysia
June 15, 2012
Good location, clean rooms.
Can see the harbour
Facilities were excellent, the staff were helpful and very approachable. Amenities were clean, with good sized (it's hong kong!) room and good view across to the harbour. Would recommend this hotel to someone staying in Tsim Sha Tsui as it is so close to many eateries.

Ricky M.
Macau
June 13, 2012
Very Nice Hotel
Great Location
This is my second time to stay in Hotel Icon. It is the same room type and the service from their colleagues are still great. The only issue is about the time for check-in - it is a little bit long compared to other hotels in Hong Kong. Anyway, it is still a great hotel and I would definitely stay here again when I visit HK in future.

Roy R.
Philippines
June 13, 2012
Great hotel and staff
Facilities and staff
great hotel - facilities and service are top rate! concierge - especially cody yuen - found us a perfect restaurant for our 9th wedding anniversary.