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No 17 Science Museum Road, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Excellent

8.9

based on 2695 reviews

1385 reviews in English

Value for Money
8.6
Location
8.2
Staff Performance
9.3
Hotel Condition/Cleanliness
9.5
Room Comfort/Standard
9.2
Food/Dining
8.5
All reviews (2695)
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Manida Z. Solo travelers Thailand, February 13, 2012
nice design

location and value for money
9
the hotel interior design is nice. the location is actually very good if you want the best out of your money. hotel is 2 min walk from shangrila but you only pay half of the rooms price at shangrila, and this hotel is much newer. nathan and shoppings of tsim tsa tui is 5 min away..
Michal B. Couples Poland, February 13, 2012
great service, ok location, newish hotel

service, breakfast
9
Reserved a club room, room not available until 3:20pm but to be honest, for the waiting time they offered a choice of Club Lounge, another lounge on 9th floor with reclining chairs and net access or gym/sauna/swimming pool. They also accepted next day's late check out (3pm). Rooms smartly designed with huge bathrooms. Free mini bar. A very comfortable bed. Club Lounge offering an afternoon tea (rather poor choices, comparing to e.g. Ritz Carlton) and evening coctails (including champagne). Great breakfast. Heated swimming pool. Good location next to the Railway Station, around 15-20 minutes by walk to Nathan Road. Truly 5 star service. The only things we were a bit dissapointed was late check in time and a bit obstructed view on the Victoria Harbour.
Shuanghan J. Groups China, February 13, 2012
staff were very nice

staff
8.3
the room is small, the location is ok, but all the staff were very nice, willing to help, even they are lack of experience.
Huang Y. Business travelers Taiwan, February 13, 2012
Location is not bad, but room is a little small

free mini bar
7
First time to experience free mini bar in the room, it's very nice! but the room is a little too small
Chih K. Couples Malaysia, February 12, 2012
Hotel with warming welcome and superior service

Great customer service, spacious room and no charge for mini bar
9.7
I booked for 2 Harbour View king bedrooms and stayed for 3 nights with my wife and parents-in-law. They were so surprised how spacious the room and its unique modern interior design. Another surprise is the mini bar is totally free of charge which includes few bottles of soft drink and mineral water. Overall, we are very happy to stay in this hotel and I'd definitely recommend to my friends and family for their future visit.
James K. Couples Ireland, February 12, 2012
Excellent hotel, location and service

Location, service
10
The hotel has an excellent location, close to lot of nice restaurants, bars and shopping. Hotel wa clean, repreents great value for money. I have stayed here twice now and will definitely be returning
Kevin L. Solo travelers Singapore, February 12, 2012
Great location + views + facilities, very modern

Good service, boutique design
8.7
Booked the club suite. Came with free flow minibar which included beer and soft drinks. The suite is big enough for a small party - comes with a semi-circle couch, coffee table and large screen TV. Design is closer to what you would expect from a moden hotel, e.g. W Hotel rather than a traditional one, e.g. Peninsula Hotel. 270 degree views of HK Island. Breakfast for 2 was also included. Checkin was done at the club level - staff were very friendly and helpful.
Jeffrey G. Groups China, February 10, 2012
superb hotel, great location and amazing price!

great price for 5 stars hotel, the suite is superb. the service is outstanding!
9.7
great hotel! the staffs there are so friendly, and would like to help you on everything you ask. the room service is very good too. the nightview is awesome, and very close to shopping area in tsim sha tsui.
Judith S. Couples Canada, February 9, 2012
Amazing ultra-modern hotel

The staff was exemplary, always there for our every need.
9.3
This ultra modern hotel has excellent room features including a large, comfortable livening area, a semi-circular shower stall with a choice of shower headss. Truly an ultimate towel experience. The hotel facilities are also what one would expect from a five star hotel. The spa area and fitness centre are most appealing and the lounge on the 28 floor provides a spectacular view of the evening laser show. All in all, it was one of our too hotel experiences.
Hotel Feature Tip: Totally an exquisite experience for those who are into 21 century hotels!
Wen C. Business travelers Taiwan, February 7, 2012
charming hotel with proper c/p value

friendly reception service, interior design of room is up to dated and space is excellent
7.3
the hotel room space and design are perfect, not as most of the hk hotel seems too small, internet quality is good and most important is free of charge. i like the toilet setup, modern and comfortable, and the shampoo and bath gel are good in the armor!
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