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Excellent 8.9
Based on 1083 reviews

Recent customer comments

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Excellent



based on 1083 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 8.4

Lenny S.
Indonesia
April 19, 2016
Awesome
Everything was awesome. Worth returning for another trip!

Robert C.
Indonesia
April 18, 2016
Good
Nice Location and luxury Hotel

Rainer S.
Germany
April 14, 2016
Very nice
Like it

Kartika A.
Indonesia
April 07, 2016
location, comfort, modern
It was a memorable stay. Recommend for having rest and enjoy hotel's facilities.

Saptarina K.
Indonesia
April 01, 2016
Hoping for a bigger room
Kempinski always be the choice for city pleasure time. Perfect room and location. However, a bit disappointed with info mentioned on Agoda when booked the room. It says "grand deluxe" but we get deluxe room instead. Hope the info won't misleading next time.

nugroho U.
Indonesia
March 30, 2016
Right at the heart of the city
Location, comfort, food
No complaints, perfect as always.

KHALID A.
Oman
March 23, 2016
Excellent stay
I have enjoyed the stay and specialty the hotel attached to shopping mall

Yasmin A.
Singapore
March 20, 2016
Excellent Experience
Whilst most 5 star rating hotels can match up with cleanliness, location and facilities, the level of staff service would be distinguishing factor. Kempinski offered top notch service from reception to housekeeping to concierge to F&B and even its Spa. Wiki from Concierge service assisted my family in making free phone calls, no questions asked. F&B manager gladly obliged by parents with a complimentary box of local herbal tea after they tasted and liked it. No aspect of our 4 day stay fell short of expectation. Well done!

Amin T.
Indonesia
March 20, 2016
Great location and service
Overall its a pleasant stay at this hotel. They have so many facilities for children, and the shopping mall just minutes away

Hesty H.
Indonesia
March 08, 2016
Very exclusive hotel with the big room
Room, location, hotel
Very exclusive hotel, room is big, good connection of wifi