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Hotel Indonesia Kempinski Jakarta

Jl. MH Thamrin No. 1, Thamrin, Jakarta, Indonesia 10310

Recent customer reviews

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Excellent

8.9

based on 1052 reviews

821 reviews in English

Value for Money
8.2
Location
9.5
Staff Performance
8.9
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.4
All reviews (1052)
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Ade F. Families with young children Indonesia, November 8, 2015
great stay kids friendly

oversized bathtub, location, service
9.7
its a children friendly hotel for weekender family like us the housekeeping, pool, room service was all friendly thank you kempinski 😇
Sugianto S. Business travelers Indonesia, November 8, 2015
Near cbd sudirman

Same location with shoping mal complex
9.3
Syah A. Couples Indonesia, November 5, 2015
nice gateaway

the bed is amazing. the executive lounge food was superb. and the staff are very kind.
7.7
I stayed at 3rd floor at the executive room. The room is huge and very nice. The view from the room is great. What i like the most is the bed, feels so nice and comfortable. The only flaws was the shower room was too dark and the shower head was like never been cleaned and after they clean the room there was a chicken bone on the drainer in the shower. Thats the weirdest part. And the breakfast at the executive lounge wasnt that great but the high tean and cocktail hours amazing.
Martien L. Business travelers Indonesia, November 2, 2015
the best hotel in jakarta

room, service and environment
10
very satisfied
Julien B. Couples Singapore, November 1, 2015
.

.
7
.
Candace T. Couples Indonesia, October 25, 2015
Luxury hotel in the city

Location, food, near malls
9.3
The hotel is in the center of the city surrounded by malls. Lots of cafes and restaurants around the hotel. Quite expensive though, but I guess that's the hotel price in the city.
Teng T. Business travelers Singapore, October 25, 2015
Exceptional hotel in Jakarta

Pool/gym, in-room amenities, locaiton
7.7
Stayed here for a 2-day work trip, and was immediately impressed by the check-in staff. Warm, friendly, yet efficient and professional. Stayed in Grand Deluxe Room, which was great - nice bathtub, large room size, and really nice to have additional amenities available on request (e.g. air purifier, crucial in a city like Jakarta!). Breakfast was lovely, good mix of local and international offerings (loved the shot-glasses filled with healthy juice concoctions!). Overall, a really nice business hotel to stay in, attached to a mall for more leisure options after office hours. Definitely will choose to stay here again, if given the budget!
Fery K. Families with young children Indonesia, October 25, 2015
Great location

Location, shopping and easy access to food
8
Great experience
Kristoforus K. Business travelers Indonesia, October 23, 2015
Good Location

Good Location, Good Services, Good Room
8
Overall is good, but this hotel can't support online payment, so I book it via Agoda, and I need to print the voucher to give it to hotel. And also there is a different when I check the room availability on agoda website and compare it via phone to customer services. I don't know, are the hotel try to upsell, because the hotel said that the all Grand Deluxe room already taken, and I need to order Executive Grand Deluxe. But in web Agoda, the Grand Deluxe is available. So I don't want to take a risk, I order Executive Grand Deluxe.
Piping L. Families with young children Indonesia, October 21, 2015
good location
6
very good location, easy access to mall and very comfortable
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