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Hotel Indonesia Kempinski Jakarta

Jl. MH Thamrin No. 1, Thamrin, Jakarta, Indonesia 10310 (Show on map)

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Area: Thamrin Number of Rooms: 289
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Recent customer reviews

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Fantastic

8.9

based on
891 reviews

Value for Money
8.2
Location
9.5
Staff Performance
8.9
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.4
All reviews (891)
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Hoshino M. Business travelers Japan, May 21, 2015
Good location but service standart could be better

Location, Spacious room, security
5.3
1. Resv clerk wrote me that the balck jacket with blue tie will be waiting for me with a hotel ID for an airport transportation, but nobody was there and Ritz Carlton staff helped me the direction to transportation counter, 2. One bottle of mineral water was missing for the 1st night, 3. No face towels were set on the 2nd day, 4. Only cold water was supplied for the 3rd morning and I took the cold shower. Upon the #4 happening I went to the Guest relation desk and told all these matters, but no apology nor explanation was made until and upon checkiing out. Front clerk even asked me how my stay was so I repeated what had happened to me during my stay to the lady.
Rosalina R. Families with young children Indonesia, May 17, 2015
Great Location ever

Great Location, Comfy Bed, Nice breakfast
7.7
All excellent! except they dont have kids playground
Rosalina R. Couples Indonesia, May 17, 2015
Comfy Room

Comfy room, Comfy Bed and clean toilet
7.7
All excellent
Rosalina R. Couples Indonesia, May 17, 2015
Comfy bed, Comfy Room, Nice Breakfast

Nice breakfast, Comfy room and clean toilet
7.7
All Excellent
Jessica S. Couples Indonesia, May 11, 2015
Expected 5-stars Standard minus the hospitality

Location, Facilities, Room Standard
7.7
The stay was what you can expect from 5-stars standard with all the luxury & comfort. They could've improve on hospitality with simple gestures that could go long way to your customers (i.e. swift check-in process, help to arrange dinner when requested (not decline it)).
A H. Business travelers Canada, May 10, 2015
Short visit

Location , food, facility
8.7
Good
Shendy K. Couples Indonesia, May 10, 2015
Hotel Indonesia Kempinski Jakarta

Location, elegance, class
9.7
Our stay was great. quick getaway from normal weekend routine but too lazy to go out of town. A good place for ones who need to just chill, relax, and waste time doing nothing.
Gareth J. Couples United Kingdom, May 6, 2015
Luxury in the heart of Jakarta

Room size, the history and staff performance
8
Wonderful oasis in the centre of the city; 5 star luxury at great value
Amher D. Solo travelers Australia, May 4, 2015
fabulous

amazing
10
Fantastic
Mellyana F. Couples Indonesia, May 3, 2015
Luxury Weekend Getaway

Location, Brunch, Bed
8.3
We had a good time. Relaxing weekend and easy access to Grand Indonesia. Brunch was great even if the room was busy

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Customer Reviews - Hotel Indonesia Kempinski Jakarta, Jakarta

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