The hotel is located in the quiet residential area of La Paz in Puerto de la Cruz near the natural swimming pools of Lago Martianez. Guests are assured of peaceful, natural environment just one kilometer from the resort city’s center and tourist beaches. A complimentary shuttle bus to the city is offered, so, guests can also be assured of an opportunity to take in the city’s sights. The hotel offers 225 comfortably furnished rooms, each with carpeting, a full bathroom, hairdryer, air-conditioning, telephone, satellite TV, piped music, and a safety deposit box, as well as a balcony or terrace for views of the surrounding country. The hotel also offers specially adapted rooms for the guests with physical challenges. On-site facilities include a swimming pool, tennis courts, a snack-bar that serves light dishes and drinks at midday, and state-of-the-art conference facilities for business delegates.