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Recent customer comments

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Very good



based on 608 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 5.7
  • Location 7.9
  • Room Comfort/Standard 7.4
  • Staff Performance 7.1
  • Value for Money 7.1
  • Food/Dining 5.6

6.7 CHUA K.
Singapore
November 30, 2014
Great wifi
Great wifi and location.
The Wi-Fi was strong. There is computer near the front desk for use. However, it was not really clean. When I entered the room, the floor has hair and there is dust on the writing pad.

8 Foo L.
Malaysia
November 24, 2014
Second stay and still satisfied
Staff friendliness, hotel location and housekeeping services.
Second visit to this place - first time was in 2013. Chose to come back to Irene City because of its convenient location (Very near to City Hall station, Namdaemun market and Myeong-Dong) and the abundant of restaurants and food stalls around. Room was small but cosy (the same room as we took last year - a double bed room). Do go for the double or triple single bed rooms if you're claustrophobic or need more space. To be honest, the double bed room that we took is barely enough space for two person to walk about and rearrange our luggages etc. But we managed and we liked the cosiness of the room. Room is very well equipped: Mounted TV on the wall, dressing table with mirror, safe lock, small refrigerator, hair dryer, water kettle, etc. Universal remote control (yay!) that you can use to turn off all the lights and TV without getting out of bed. They do have hot water/cold water dispensers in the hotel lounge area, and they have rentable electric socket adaptors that you can rent for 10,000 won, which you redeem it back at check out. The semi translucent glass door which leads to the bathroom is the only problem with this room but some people may like it this way. Housekeeping is top notch - coffee, cream and sugar replenished everyday, as is the face and bath towels and bed linens. Reserving the best quality of this hotel to the end - the hotel staff. Friendly and very helpful. Speaks four languages with ease (Japanese, Mandarin, English and of course, Korean) and is well mannered. Don't be afraid to ask them for recommendations for places to go and to dine in. Will we return to this place again? Most probably - though the other options around the area don't look too bad though.

6.7 CHOR C.
Singapore
November 09, 2014
cool5
clean room, good staff and great location
Pleasant stay

6.7 CHOR C.
Singapore
November 06, 2014
Cool5
Clean room, helpful staff, good location
Standard double room is small

6.3 CHOR C.
Singapore
October 31, 2014
coolpack
clean, lots of food, convenient

6 Ng W.
Hong Kong
October 31, 2014
Just so so
- room charge is comparatively lower,

7.3 SITI A.
Malaysia
June 14, 2015
Good Hotel
Spacious, clean and good location
It was a great stay. Will stay here again in the future

7.7 Jirayu M.
Thailand
October 08, 2014
Right in the heart of shopping district
Location, shopping, wifi
The room was tiny. There was hardly enough room to put two luggages! But the wifi in the room was very fast and good connection. The bathroom was not as clean but there was a bath which was great for dipping after a long day of walking. The hotel was like an extension of the main hotel, Hotel Irene, which is close by and the dining room was actually at the main hotel so we had to walk there for breakfast. Location was great. It was opposite the Namdaemun market, only 5 minutes walk from the famous Myeongdong, and 15 minutes walk to Namsan cable car.

7.3 KEWEI X.
Singapore
November 12, 2014
Small hotel in the Seoul city area
location, friendly staff, wifi provided
The room is tiny, no window with little walking space. However the room is clean and the hotel is in the city area quite near to the underground stations.

8 cecile C.
Philippines
September 24, 2014
good location, clean rooms
great location, near subway and restaurants
our stay was great except that they don't serve simple breakfast and there is no kitchen where we can use microwave. the rooms are cleaned everyday. staff is friendly and nice