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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

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Features of Hotel Istana Kuala Lumpur City Center


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Malay

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Hotel description
The 5-star, 23-story Hotel Istana Kuala Lumpur City Center is centrally located at Jalan Raja Chulan in Kuala Lumpur’s...see more The 5-star, 23-story Hotel Istana Kuala Lumpur City Center is centrally located at Jalan Raja Chulan in Kuala Lumpur’s prestigious Golden Triangle. Renowned shopping malls such as Pavilion, Lot 10, Starhill, Suria KLCC, and Changkat Bukit Bintang entertainment hub are at its doorstep. KLCC Convention Centre and the Petronas Twin Towers are a 10-minute walk via the Skybridge. It has an efficient road and rail transport and limousine service, while KL International Airport is an hour’s drive away.

The hotel has 515 well-appointed guestrooms and suites with complimentary Wi-Fi throughout the hotel premises - perfect for leisure and business travelers. Other facilities include a Grand Ballroom, 19 function rooms, 5 food and beverage outlets, a fitness center, swimming pool, sauna, Jacuzzi, and a spa.
Hotel policies
Useful info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (4471)

Business travelers (845)

Couples (1829)

Solo travelers (625)

Families with young children (519)

Families with older children (318)

Groups (335)

Excellent
8.1
Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.1
All reviews (4471)
Sort by:
Saravanan S. Families with young children
Malaysia, February 09, 2016
Not very happy

Location is good , hotel lobby nice & good choice of breakfast.
7
Not happy because the hotel overrated, washroom not clean in room , toilet bold spoiled & the hotel modified it in very cheap way .Long bath spoiled & the hotel just painted with white . Carpet in room not clean & curtain full with dust .
SHADILA I. Families with young children
Malaysia, February 10, 2016
the best hospitality

1. kids & baby friendly, 2. best foodie 3. very helpful staff
10
it was great escape for my family. i chose to stay here for having my candle light dinner celebrating my wedding anniversary. i decided to have it by poolside. it was light rainy at the night, while the F&B staffs were very helpful setting up my table for two. 3 times brought our table in & out just to make my dinner succeed (cause to rain). they were very sporting with smile entertained us for our dinner photoshoot as well. it gave us an unforgettable memories till now. feel blessed 😊 thanx for the Chef for your great cook ! 👍
sjech A. Families with older children
Indonesia, February 09, 2016
superb,nice staff

good staff,location,clean
9
best stay in kl ever!!!
Adnan H. Couples
Bahrain, February 06, 2016
pleasant stay

location.services.loby.
7.3
I like the hotel in deed. the location.staff .services. Lobby. room size. breakfast. I really enjoyed it. the only negative thing is the room standard is for 3 star hotel not 5 star. but it is acceptable taking into consideration the value of room. no doubt I will visit the hotel again. happy tenants.
Adnan H. Couples
Bahrain, February 06, 2016
pleasant stay

location.services.loby.
7.3
I like the hotel in deed. the location.staff .services. Lobby. room size. breakfast. I really enjoyed it. the only negative thing is the room standard is for 3 star hotel not 5 star. but it is acceptable taking into consideration the value of room. no doubt I will visit the hotel again. happy tenants.
Mindaugas J. Couples
Lithuania, February 03, 2016
Super location, friedly stuff

Location, friendly stuff
7.7
The Hotel is run down, not 5 stars. Must be renovated. I THINK IS OVERPRICED. but location very good and staff performance was great!
Mindaugas J. Couples
Lithuania, February 03, 2016
Overrated

Location, very friendly staff
7.7
Location super. Friendly stuff. Pool has to many chlorid, to less chairs near the pool for guests. Hotel is run down, really not 5 stars.
Nuruliza N. Couples
Singapore, February 03, 2016
Very classic hotel. Love it.

Near to LRT. Easy to find food. Easy to go to Town area.
8.7
Was having a short vacation & cums to my husband birthday. The hotel staff made a simple decoration on our bed & also with a complimentary cake. Such an impressive! All of the staffs were so helpful & kind. Keep it up. And we enjoyed our holidays too! *thumbs-up*
Guruprakash N. Business travelers
Singapore, February 02, 2016
Not good

Breakfast , Bed
3.3
Cannot be compared with other hotels nearby. Definitely not worth the money
omer S. Couples
Pakistan, January 29, 2016
good place to stay in bukit bintang

location, room, staff
9.3
It was good staff could just be a little more informative about KLs transportation system

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