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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Restaurant Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior
Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room
Area: Bukit Bintang Number of Rooms: 505

Recent customer reviews

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Excellent

8.1

based on
4467 reviews

3469 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4467)
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Augustin C. Families with young children Singapore, December 13, 2015
Happy to stay

Great friendly staffs
6.7
All good Only the management should consider getting new beds n furnitures...😃
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Teng F. Solo travelers Malaysia, December 13, 2015
The staff there is quite helpful

Location
7.3
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Azni S. Couples Malaysia, December 13, 2015
Short nice getaway

Spacious, neat, close to attractions
7.7
Overall satisfied, not able to try out the breakfast as it was last min booking. The room is nice, staff were entertained us about the bed changed
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Jasly N. Families with older children Malaysia, December 13, 2015
Traditional classy.

Good staff, classy room, restaurants
10
Excellent
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Saravanan S. Families with young children Malaysia, December 13, 2015
Room air conditioning not good at at all & hotels

Location good , breakfast lots of choices & staff are friendly .
6.7
Not very good because when my daughter swimming at pool there is some arguments between staff & guest. The staff doing their duties but local guest behave like rowdy.
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Justin B. Couples United Kingdom, December 13, 2015
Fantastic

price,facilities and location
9.7
Great location, price and facilities
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Chin K. Families with young children Malaysia, December 13, 2015
Worth staying

Friendly and helpful staff,strategic location for shopping
9
The hotel stay was not bad , the staff was cool and helpful the room was clean and the bathroom was pretty big.Will stay again in future for sure!
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Irfan A. Business travelers Malaysia, December 13, 2015
nice stay

clean room, good location
8.7
good stay
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John Y. Solo travelers United Kingdom, December 9, 2015
Excellent value in great location

Location comfort staff performance
9.3
I have stayed in a number of KL hotels but it is difficult to beat the Istana. Located in the heart of Bukit Bintang it is but a few minutes walk to all major attractions in this area of the city. The staff were very professional and I was warmly greeted. The room was spacious and immaculately clean. However, the toilet and wash basins are looking a bit tired and I would say that this hotel is more 4 star than 5 star. Excellent value for money and I will definitely book this hotel again.
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Surash R. Business travelers Singapore, December 9, 2015
Hotel you can rely on for a comfortable stay!

The friendly staff at the lobby. The helpful bellboys and the chambermaids who never fail to greet you as you pass by the corridor.The cleanliness of the rooms!
9.3
Overall an excellent stay. I stayed here some 10 years ago and felt that the breakfast choice was better then. Now the food choice is limited and you do not get to see the traditional malay dishes and kueh kueh stuff. Perhaps you should have different type of food like Mee Rebus, Soto ayam etc. This was I felt the shortcoming. In a restaurant like this, perhaps the service staff should be Malaysian and not a foreigner as there is a communication problem with your foreign workers there. The traditional friendly Malaysian welcome is no more there. Review please.
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