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2015
Excellent 8.1
Based on 4806 reviews

Verified traveler reviews

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Excellent



based on 4806 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7
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JOSEPH L. from Malaysia
Business travelers
Stayed 3 nights in May 2016
BREAKFAST MENU
NEED IMPROVEMENT BY CHANGING DAILY. ALSO THE CHEF AT THE OMELETTE SECTION NEED TO IMPROVE AS HE IS NOT ATTENTIVE IN HIS WORK NOT LISTENNING TO GUEST REQUEST.
Reviewed May 16, 2016

MING Y. from Malaysia
Business travelers
Stayed 2 nights in May 2016
Friendly hotel's staffs
No standard and/or so call budget taxi available at the hotel?!
Reviewed May 16, 2016

Surya E. from Singapore
Solo travelers
Stayed 3 nights in June 2015
near amenities
Nice food
Reviewed May 16, 2016

Mohamad J. from Malaysia
Business travelers
Stayed 2 nights in May 2016
Excellent Hotel
Good location, spacious room and bath area, easy monorel access.. Staff (front desk) are great.. knowledgeable.. dealing with them is a breeze... welcoming drinks is just chilling... Business centre is great.. Well done istana... Its just awesome... will sure be back...
Reviewed May 14, 2016

Roszalanhisham R. from Malaysia
Families with young children
Stayed one night in March 2016
nice room
good location
Reviewed May 14, 2016

Chin L. from Malaysia
Families with young children
Stayed one night in May 2016
Satisfying
Memorable but can be improved
Reviewed May 12, 2016

Fazrina I. from Malaysia
Solo travelers
Stayed one night in May 2016
.
.
Reviewed May 12, 2016

Pue C. from Malaysia
Families with older children
Stayed 3 nights in April 2016
A short stay in KL
The hotel overall is ok . Good location , spacious room , friendly staffs .
Reviewed May 11, 2016

Nur A. from Singapore
Families with young children
Stayed 2 nights in May 2016
Excellent Service
I was so happy when they celebrate my Twins 1st Birthday together with us. Excellent service ! Thumbs up !
Reviewed May 09, 2016

MAZLIN I. from Singapore
Groups
Stayed 2 nights in March 2016
Good Location. Live Singing @Lounge
Above title summed our stay here. I was with a friend and this hotel was highly reccommended for its location and comfort. We particularly enjoyed sitting at the lounge after a whole day being on our feet shopping. The staff were warm and helpful so much so I came back with my daughter about a month later.
Reviewed May 08, 2016