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2015
Excellent 8.1
Based on 4767 reviews

Recent customer comments

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Excellent



based on 4767 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

John L.
Singapore
December 16, 2013
Clean, Neat and Efficient
Clean, Neat and Central Location
This has been my umpteen times staying at this hotel whenever I come to Kuala Lumpur. The rooms are always clean, neat and spacious. The hotel is centrally located in KLCC and conveniently located to major shopping centers and office buildings. Its only a 10 minutes walk to Pavilion Mall. Which has many nice restaurants and boutique shops. Its an excellent place to shop or to entertain clients. Will definitely recommend to all my friends who comes to KL for leisure or business.

Camille T.
Belgium
December 16, 2013
Good stay but staff communications to improve
Nice room, large bathroom and impressive lobby lounge
The check in was too long, many staffs at the counter but all busy doing other things. My booking was 1 room for 3 adults and the extra bed prepaid but the room was not set up accordingly, it took me 2 requests at front office and another 1 to Housekeeping who said that they were not informed to get it done. After all organised it was a smooth stay.

Zhen Y.
Singapore
December 14, 2013
huge hotel near city center
big and clean room

Mohammed H.
Bangladesh
December 14, 2013
i was have good time on this hotel
location, good room, well behaved of staff
my stay was good on this hotel and i have access all my work easily from this hotel

Angel A.
Philippines
December 13, 2013
Big room and near the central area
Fast check in, cozy place, convenient
Had a great time and the staff were very accomodating. Though there were some problems in finding my booking the staff were kind enough to compensate us with a welcome drink while we were waiting for our room in which it didnt actually take long. Entertainment area was a good place to hang out with.

jing W.
Malaysia
December 13, 2013
location,comfortable,tidy
comfortable,location,convenient
this is a good location for bussiness man.the room is tidy,clean,bed comfort,so far is good.Aircon is cold,staff polite.

Sarah G.
United Kingdom
December 13, 2013
Great.
Location, room comfort, staff
Very relaxing and enjoyable. The staff were very attentive and helpful and the rooms were well designed with comfortable beds and great bathroom.

anthony M.
United Kingdom
December 13, 2013
Value for money for mid-range travellers
Affordable,spacious and easy access to shopping centres

Tham F.
Malaysia
December 11, 2013
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Richard T.
Indonesia
December 11, 2013
a great hotel with qualified staff
Location, Cleanees
Great, the staff are friendly and my guest are happy with it, good location and clean room and they also provide fast services, i am satisfied