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Excellent 8.1
Based on 4805 reviews

Recent customer comments

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based on 4805 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7
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Pei C.
December 23, 2013
Good location, friendly staff, comfortable bed
Basically I like the location very much. Room is clean and big. Staff are helpful. Worth the money.

sanmugam K.
December 21, 2013
Good but not up to 5 star level
Location nearest to public transport(LRT), nearest to large shopping mall
waited for my 2nd room until 7pm. Very poor service . A lot of trainee staff but unable to speek proper English. Location of hotel is near to public transport, large shopping mall and walking distance to Bikit Bintang. The hotel located nearest to jalan P Ramlee where most clubbing and active night live happining

Moses K.
December 19, 2013
Really really good time from friendly staff.
3F's, Friendly staff, great Food & Finance good( good value)
Enjoyable & hassle free with its central location, good for shopping and finding other eateries. The friendly staff in all areas of the hotel make everything so enjoyable.

Salem A.
December 19, 2013
Good not bad
Clean and close to everthings
Bad internet service but the hotel is good location and service

Rozlina R.
December 18, 2013
very good
1. location 2. clean 3. friendly staff
my family was very satisfied with the facilities at the hotel. the staff also very friendly and helpful.

Samuel L.
December 18, 2013
Great location
Near to Mayan places, walking distance, nearby
Very pleasant I must say. Checking was fast and checking was a breeze. The hotel upgraded my room to a junior suite without me asking or knowing.

Sundaram S.
December 16, 2013
Centrally located near the activity center....
Good Clean and 5 Star
Nice and comfortable centrally located...respectable address...

Luzviminda B.
December 16, 2013
Big room ,clean,&cofortable
Very Friendly Staff.Thanks to Yati for taking care our room everyday.Hotel very good location.

Cindy T.
December 16, 2013
clubroom staff, big rooms, clubroom
Had expected more from the five star hotel. Chose the clubroom with 3 nights stay. First day of check in at the ground lobby took a while and even gave me a room which was not clubroom. The staffs at clubroom were friendly and provided good service. The room was a disappointment. I stayed on the 19th floor and from the hallway, the carpets were old and dirty. Inside the room, curtains were old, bathroom had mold and the toilet leaked. Everyday around 6pm, someone would knock on the door and ask if I require and towels or supplementary, which I think is weird and is not required. Breakfast was alright but saw a cockroach on the last day.

sulaiman K.
December 16, 2013
beautiful stay
friendly staff, good location
it was great stay with friendly staff .nice reception near to every things . malls.