arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.1
Based on 4758 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4758 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

John L.
Singapore
October 23, 2013
Clean and Safe Environment
Clean, Safe and Central Location
I have been to Kuala Lumpur many times and never fail to stay in this hotel. The room is clean and large enough for 2 to 3 persons . The location is also very convenient and within 10 minutes walking distance to Jalan Bintang or the Pavilion Mall. I will definitely recommend this hotel to anyone who is coming to Kuala Lumpur for tour or for business. Staff are very polite and service is good too.

Teo G.
Singapore
October 23, 2013
Fantastic
Service are superb
I feel comfortable and well rest. The hotel is easy to access to shopping mall like The Pyramid and Lot 10. Walking distant around 10 to 20 minutes. Opposite Hotel have Dim Sum which is delicious..

Mah K.
Singapore
October 23, 2013
Clean and big rooms
Good location

Frank H.
Australia
October 23, 2013
Well located Hotel
Club Room, Breakfast and friendly staff
We have a fantastic 3 nights. Our decision to stay in a clubroom was great as we used the clubroom regular and had a suite to stay in as a bonus. Breakfast is great and the hotel is only walking distance to some great bars and nitelife in Bukit Bintang. The legendary beach club is also walking distance. For shopping the superb Times Square is again only 15 minutes walk.

Beng T.
Malaysia
October 23, 2013
Good experience clean room
Clean and quiet

carl M.
Australia
October 22, 2013
Good location but very old rooms
location and club lounge
Arrived at hotel to be told that they had not the room standard I booked and wanted to transfer my further nights to another hotel as they had over booked the hotel by 100 guests. I was travelling in a group and they wanted to split us in half to stay here and half to move. We refused and it was rectified. The hotel is certainly not five star anymore and needs a major refurbishment. Internet is good but no wifi in the room only lobby. Is well located to local cafe's and bars

carl M.
Australia
October 22, 2013
Comfortable but very old rooms
Location, club room coctails/food
Arrived at hotel to be told that they had not the room standard I booked and wanted to transfer my further nights to another hotel as they had over booked the hotel by 100 guests. I was travelling in a group and they wanted to split us in half to stay here and half to move. We refused and it was rectified. The hotel is certainly not five star anymore and needs a major refurbishment. Internet is good but no wifi in the room only lobby. Is well located to local cafe's and bars

carl M.
Australia
October 22, 2013
Well located hotel but very tired rooms
location but needs major refurbishment throughout
Arrived at hotel to be told that they had not the room standard I booked and wanted to transfer my further nights to another hotel as they had over booked the hotel by 100 guests. I was travelling in a group and they wanted to split us in half to stay here and half to move. We refused and it was rectified. The hotel is certainly not five star anymore and needs a major refurbishment. Internet is good but no wifi in the room only lobby. Is well located to local cafe's and bars

carl M.
Australia
October 22, 2013
Pleasant stay in tired hotel
location only
Arrived at hotel to be told that they had not the room standard I booked and wanted to transfer my further nights to another hotel as they had over booked the hotel by 100 guests. I was travelling in a group and they wanted to split us in half to stay here and half to move. We refused and it was rectified. The hotel is certainly not five star anymore and needs a major refurbishment. Internet is good but no wifi in the room only lobby. Is well located to local cafe's and bars

Sharifah M.
Malaysia
October 22, 2013
nice place for conferences
friendly staff, large and clean room, close to the shopping centres