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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior
Area: Bukit Bintang Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 4200 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (4200)
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Julan W. Couples Australia, January 10, 2013
Good location, needs a refresh

Location, nice pool
7
A revisit with Istana Hotel after many years, had good memory of it. Great location, close to the buzz of Bukit Bintang but just far enough to be nice and quiet when needed. Friendly staff, great lobby but quest rooms needs a refresh especially the bathroom. Floor corridor was cigarette-smokey, not often encountered even in Asia.
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Shaik N. Solo travelers Malaysia, January 10, 2013
Good hotel with friendly staff

Friendly & helpful staff, ample parking, strategic location
7.7
My stay at Hotel Istana was quite pleasant. Checking In was not a hassle and greeted by fiendly & helpful staff esp at check in counter. requested for room facing trafic and was upgraded to suite room with intended view. Housekeeping was well done with greetings and room was clean. Toiletries was excellent. Bed was comfy. WiFi not available in room only in lobby. Praying mat not available in room
Sightseeing/Attractions Tip: good location.. with 200m walk to air con skybridge accessible to KLCC and hotels. Pavillion just across the street with international brands and good food.
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Jarmo M. Couples Finland, January 7, 2013
Good location

Excellent pool
7
We choice the the hotel because of other travellers recommended the pool and we were not disappointed the pool area was the best I have had in Kuala Lumput hotels. Rooms were spacious and clean although we have to change the room because they couldn't fix the internet plugin in our room. Also the internet is bit slow only 50kbs max and disconnected too often. Rooms are also little outdated like tube television. Good location near bar area (just behind the corner) and Pavilion.
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Raafat A. Families with young children Saudi Arabia, January 6, 2013
amazing hotel

location,staff
9
it was one of my favert hotel i have ever been.it is located in the heart of K.L.staff were smily and very helpful.recomnded for honeymooners.
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Phillip L. Business travelers Malaysia, January 6, 2013
Historical hotel in the heart of town

Good facilities
7.7
Wrong choice of words used by staff, instead of asking for a deposit via credit card or via cash for incidentals, they insist on cash.
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Veronica P. Couples Malaysia, January 6, 2013
Just renovated and looks classic

walking distance to Pavillon Mall !
7.7
Hop into the Free shuttle bus bus stop beside hotel entrance and drop by Chinatown.
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Teresa H. Families with older children Malaysia, January 6, 2013
Ideal Location, spacious rooms, excellent servic

Location, spacious rooms, friendly staff
9.3
It was a great experience for my family , the staff were well trained, efficient & well mannered.The room was spacious, clean & well maintained & the best thing was the ideal location for us as it was within walking distance to our favourite shopping malls.We hope that in future there would be free wifi connections in all the rooms.We have stayed here for 2 consecutive weekends & we're definitely returning to this hotel as often as we can.
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Janet S. Families with young children Philippines, January 6, 2013
Clean and spacious room

big spacious room; wooden floors (which i prefer over carpeted floors); big twin beds; free wifi
9
our second time to stay in this hotel and the hotel seems to have undergone refurbishings. the rooms would still have tell tale signs of wear and tear but for the price paid, there is no reason to complain. besides, the room was clean. free wi-fi in the room was a big bonus.
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Cecilia S. Families with young children Canada, January 6, 2013
Great Service!

The hotel is classic and services is superb
6.7
The hotel is very classy and staff are always smiley. Location was not that good as there was nothing but offices around, can't get any food nearby. I asked for a twin room and the beds are so unexpectedly small, it only fits a small person at 5 feet eight at most. It is okay if you would like to take the monorail which is just nextby. Taxi fares are high unless you choose the budget taxi but they are mostly in bad condition.
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Freddie W. Couples Singapore, January 6, 2013
Room that need to be upgraded

None
5.7
I did not enjoy the stay because the water heater was not working well. The tap water tasted funny when I used to gargle after brushing my teeth. There is no alarm clock in the room.
Hotel Feature Tip: Better to choose another hotel
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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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