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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior
Area: KLCC Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
4093 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (4093)
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Emily S. Couples Australia, November 19, 2012
Great Location, Great Hoel

close to shopping district, great service
8
We throughly enjoyed our stay at Istana, it is a great location in terms of getting into the hub of KL and also only a 2 min walk to the monorail. Rooms were very neat and tidy. It also has a fantastic pool area. Staff were very friendly and helpful. Taxis' are available all the time to take you where ever needed. Overall a great place to stay.
Michael W. Couples Canada, November 19, 2012
Very old hotel, but staffs are generally helpful

close to Raja Station MRT
5.7
it wasn't really your 5 star hotel you dream/hoping for. shower water was surprising hot. and we mean hot! too hot there wasn't any cold water. staff came in right away to fix it. so it was ok. the room internet was a no surprise as it didn't work! and as expected, they'll say they'll try to fix it. no wonder so many ppl use wifi at lobby. if you want a 5 star hotel, try somewhere else. i give this 3 star only. everything is much too old. carpet, the fridge i didn't even bother ask, it was from the 70s, and prbly couldn't work since 80. but the power was still plugged in. !!?? tv has no remote, fine! but it was a crt. not flat screen. they really need some renovations! and their selling pt was that they did renovated few yrs ago. i wonder what's new? the staffs?
Shopping Tip: Dont bother shop at those big malls, they r from the 80s! Pavillion was prbly the only upscale mall. it has better brands. Food was good, Jalan Alor!
Yisong W. Couples China, November 19, 2012
Great location friendly and helpful staff

Location very good and room very big and clean, staff are very friendly!
10
I really don't know what to write.. Ummm ..but anyway, the hotel is very nice and clean. The most impressive thing this hotel left me is that the staff are really friendly there. Every morning, when we go out, they will smile to us and say good morning, how are you ? The room is very big and clean. Toilet is also quite nice : ) we didn't expected this hotel can be so nice! It is far more than what we expected before!!! From the room can directly see twin tower shinning at night ; & And for the location, this hotel is located just by the monorail station. Within 1 min walk u can reach the Raja Chulan station. Very convenient. The monorail station is just opposite the hotel. And KLCC is also within walking distance. Walking from hotel to KLCC only takes around 10 mins. And it has a special walk-way in the bridge which brings u directly from the hotel to the twin tower and also bukit bintang. And there are air cons inside as well. It was actually very comfortable to walk by the walk-way.
Sightseeing/Attractions Tip: 8 pm . Fountain in front of the twin tower is very beautiful and unforgettable : ) U must see it ; )
King C. Couples Malaysia, November 18, 2012
Great Location but no WiFi in the room

Good Location
7
pleasant stay. can be better with free wifi in the room
Sathish K. Couples India, November 18, 2012
Great Location

Value for Money
8
The hotel room is spacious, especially the toilet, which feels good to relax in the bath tub after a long day. There are many shopping centers around and nearby to Hotel Istana, Chinatown is just nearby, where you can find many asian food. Price is reasonable for a five stars hotel.
Juvenal A. Groups Philippines, November 18, 2012
Great Location

Great Location
7
Everything fine. Except ref wasn't working. Made up by delivering ice buckets.
Hotel Feature Tip: Will recommend hotel
Suman M. Business travelers Australia, November 17, 2012
Good central location but old rooms

The foyer area.
7.7
The Istana was a suggested hotel for the international conference I attended. It was good value for money but certainly not a luxury hotel. Rooms are small and bathrooms need a refurbishment. I'm sure this would have been a quality hotel in the 80s. I have no complaints or issues with this place, particularly as location to KLCC was great.
Hotel Feature Tip: Some rooms look out to Petronas Towers. Free wifi in foyer but only broadband in rooms.
Stefan B. Couples Australia, November 16, 2012
Great Location beautiful Visard

Hotel lobby and reception and facilitiies
5.3
The hotel visage including the reception and lobby area is first class. In contrast the our deluxe standard room on the 8th floor was in desperate need of a a comprehensive clean or maybe a renovation. It was disapointing for my first visit to KL.
Hotel Feature Tip: Maybe request a suite on the higher floors
Simon H. Couples Australia, November 16, 2012
solid five star option

good location for nightlife, local food market and close to 21st century shopping without being too close
8.3
The club floors provide personalised service and intimacy. However main lobby is a bit pedestrian. The building itself is a bit aged but comfortable and spacious rooms. Staff are wonderful
Travel tip: good choice
Simon H. Couples Australia, November 15, 2012
good location solid five star

wonderful staff. intimate and personalised club floor. Close to local food market, shopping nightlife without being too close
8.3
Very easy check in which enabled us to get comfortable and get promptly into the go round

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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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