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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

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Excellent

8.1

based on 4640 reviews

3599 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4640)
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Cheng C. Solo travelers Australia, June 6, 2013
Large rooms, clean but old.

Convenient to shopping.
7.3
This was a convenient located hotel, central to food public transport and shopping. Buffet was OK but was not varied at all for the week that I was there. Pastry was plentiful but not really up to a 5 star hotel standard eg crossiants were soft rather then crispy. One morning the fish balls were stale. My room was large and clean but clearly old. There were rust spots and bare spots in the bathroom and room. Towels were thin. Most of the lights did not work. The ironing board was very old and the foam was exposed in half of the board.One of the switches also did not work. I asked for a copy of the Straits Times and got The Sun every day. Had to go down to reception every morning to get a copy of the correct news papers. Staff were friendly but I would have expected a lot more for a 4-5 star hotel.
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Samir D. Business travelers India, June 6, 2013
Was wonderful

Location, room size, price
9.7
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Ulrich H. Business travelers Denmark, June 6, 2013
Not good experience

Location but nothing else
5
Got sent to a room that was already occupied Not clean room - stuff under the bed Food taste really bad - both room service and breakfast
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Neil G. Business travelers United States of America, June 6, 2013
not all rooms have free wifi.

close to shops, restaurants and easy to access.
5.7
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Norfazlynah F. Business travelers Malaysia, June 6, 2013
nice & comfortable

location,service & cleanliness
8
I had good experience, the room was comfy, staff was friendly and lots of parking space. strategically located to all areas.
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Mithun S. Business travelers India, June 5, 2013
great stay but hotel looks old and lacks fizz

very centrally located, good comfortable rooms, nearby to shopping and entertainment areas, does not make a hole in your pocket
8
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Winnie W. Business travelers Malaysia, June 5, 2013
One way ticket hotel

Nice dinner buffet even though not much variety choices.
6
Staff at Hotel Istana wasn't efficient and not very polite to guests.
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Nor H. Families with older children Malaysia, June 5, 2013
Hvg a god stay, staff are very polite,

Easy access fto shopping mall, monorail
8
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Shuhua B. Solo travelers China, June 5, 2013
Location is ok.

Location, cheap 5 star hotel
6.3
Nothing special
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Firdaus H. Couples Singapore, June 3, 2013
A wonderful experience

Best Location Ever
10
The most wonderful experience
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Hotel Istana Kuala Lumpur City Center Kuala LumpurHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - BathroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - BuffetHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - BuffetHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Songket LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Oasis & Melaka GardenHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Urban RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - BallroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota - Meeting RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota BallroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer Spa


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