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2015
Excellent 8.1
Based on 4765 reviews

Recent customer comments

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Excellent



based on 4765 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Lok K.
Malaysia
August 20, 2013
Value for money.
Front desk helpful service.
Overall not that bad even though the rooms are quite run down. Need to touch up here and there.

COLIN S.
Singapore
August 17, 2013
awesome
room, cleanliness, location
my stay was fabulous because of the wonderful friendly staff and central location

Adeline C.
Malaysia
August 16, 2013
Luxury hotel in the city centre
Location, room size and price range
It was very pleasant. Efficient and friendly staff. Food at the hotel's restaurants are good. Comfortable and very convenient for travellers as it is in the centre of all attractions from food, shopping and places of interests.

steven E.
Malaysia
August 15, 2013
value for money in city stay
Very friendly and help full staffs, fast service, quick check in and out.

steven E.
Malaysia
August 15, 2013
value for money
Clean, quite and convenience
I enjoyed my stay in Hotel Istana. I had good experience with the friendly staffs.

Solomon P.
Australia
August 15, 2013
Very close to Pavillion Shopping Center
Location, Staff, Bed
Very good. The renovation is good, but somethings about the hotel are still quite dated, like bathroom fixtures etc, but for the most part a very enjoyable stay.

BING S.
China
August 14, 2013
nice trip
service , food ,tranfer

TZE C.
Brunei Darussalam
August 14, 2013
Good Deal and good location
location location location

Boon O.
Malaysia
August 14, 2013
Excellent location
Location location location
Excellent location, clean big rooms, recently refurbished and appropriately priced

Dorothy Y.
Singapore
August 13, 2013
Clean and Spacious
location, spacious rooms
my stay was pretty good. Felt very welcomed as hotel lobby staff were all in smiles. just disappointed that there was no wi-fi in our room as none of my friends and i brought our laptop. there was also a lack in variety of tv channels.