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Excellent 8.1
Based on 4728 reviews

Recent customer comments

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based on 4728 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

6.8 Kenneth R.
United States
April 03, 2016
Good hotel but hardly a 4 or 5 star hotel
Room was fine-not modern by any means-20 years ago it would have been a 4 star! Fitness facility was just OK- Old equipment that needs upgrading. For the price it was OK. Staff was very nice!

7.6 CHONG K.
April 02, 2016
overall is a nice hotel
the staffs are all polite and I felt comfortable when I was there

10 John Y.
United Kingdom
April 01, 2016
Great value in central location
This hotel is great value and is centrally located in Bukit Bintang. I continue to return to the Istana and over the years the management and service offered has been first class. The room was large with a very comfortable bed and excellent bathroom and shower. Friendly and helpful staff, central location, clean and comfortable room.....superb value.

9.2 Soon C.
March 31, 2016
Went with 2 girls, 2 and 5yrs old. Pretty clean and comfortable. Loved the bathroom deco.

7.2 Johannes M.
March 29, 2016
Stayat Hotel Istana
Pleasant and value for money

10 zainuddin M.
March 25, 2016
There is no other hotel in my mind
Friendly Comfortable and marvelous
I'm feel cool

8 Schierer R.
March 25, 2016
Nice hotel but improvements are needed
- Good location - friendly but slow and inefficient check-in - lost room card needs to be paid at 20RM

9.2 muhammad N.
March 24, 2016

7.6 Yen T.
March 23, 2016
Nice location
In strategic location and clean room, friendly staff, will stay again next trip

8.4 Kazuhito O.
March 23, 2016
Giod Locatin and Service