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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

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Excellent

8.1

based on 4690 reviews

3636 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4690)
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Neil G. Business travelers United States of America, June 6, 2013
not all rooms have free wifi.

close to shops, restaurants and easy to access.
5.7
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Norfazlynah F. Business travelers Malaysia, June 6, 2013
nice & comfortable

location,service & cleanliness
8
I had good experience, the room was comfy, staff was friendly and lots of parking space. strategically located to all areas.
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Mithun S. Business travelers India, June 5, 2013
great stay but hotel looks old and lacks fizz

very centrally located, good comfortable rooms, nearby to shopping and entertainment areas, does not make a hole in your pocket
8
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Winnie W. Business travelers Malaysia, June 5, 2013
One way ticket hotel

Nice dinner buffet even though not much variety choices.
6
Staff at Hotel Istana wasn't efficient and not very polite to guests.
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Nor H. Families with older children Malaysia, June 5, 2013
Hvg a god stay, staff are very polite,

Easy access fto shopping mall, monorail
8
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Shuhua B. Solo travelers China, June 5, 2013
Location is ok.

Location, cheap 5 star hotel
6.3
Nothing special
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Firdaus H. Couples Singapore, June 3, 2013
A wonderful experience

Best Location Ever
10
The most wonderful experience
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Ahmad R. Business travelers Indonesia, June 3, 2013
centerl location nice big hotel

location best, big room and very big bath room
8
near bukit bintang shopping center and night life, restaurants every where. love the bath room very big, water shower also very nice =water flow.
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Hang K. Couples Malaysia, June 3, 2013
comfortable with everything i need around the corn

clean;big room; nice location
6.7
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Sin Y. Couples Malaysia, June 2, 2013
Unique design. value for money

Location. Comfort. In room service
9
As a five star hotel, the price is surprisingly affordable (it's probably because of a special deal from Agoda). Overall experience was very comfortable and pleasant. The hotel is just a 7-minute walk from Pavilion, our favourite shopping mall in KL. We were bumped up to a suite as non-smoking deluxe rooms were over-booked. Design of the hotel is unique, but what really impressed us was the in room dining experience. It was served within 15 minutes, and the food were very delicious. The portion was surprisingly big, too.
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