Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

Recent customer reviews

Filter by Traveler Type

 

Excellent

8.1

based on
4471 reviews

3472 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4471)
Sort by:
Herdy D. Groups Indonesia, March 15, 2013
Wifi hotel, with no wifi??

breakfast, big room, centered location
8.7
Report this review
Ismail B. Solo travelers Turkey, March 14, 2013
it was very comforattble in the room

big rooms;nice decoration;good bathroom
7
The istana hotel is centrally located, close to the city center..and shopping area of the city..it is also close to the monorail station by which you can reach many places ik KUL..The rooms are large and bathroom facilities are convinient.There is a big lobby in which you can sit in comfort and also listen to the live music sometimes in the evening.
Report this review
Beverley C. Families with young children Australia, March 14, 2013
Pleasant but not perfect

staff were friendly, central location, nice lobby
5
After the lobby, the rest of the hotel is a let-down. Carpets seriously need cleaning, room supplies miserly (eg shampoo but no conditioner), beds and pillows hard. Asked at 4.30pm for an extension cord, but at 9.45 (after several reminders)we were told that there were none available. After I pointed out that it was now too late to go out to buy one, and offering to speak with the manager, a cord was produced at 10.15pm. The swimming pool looks nice but is spoiled by having only an open shower which is just cold water. One has to change in the rather grubby toilet. Room for improvement!
Report this review
Ari B. Solo travelers Finland, March 14, 2013
Good location, decent return for the price

Lobby, location, price
6.3
Should be renovated but with this price ok. Not really a five star hotel anymore.
Report this review
Daud A. Business travelers United Kingdom, March 14, 2013
Friendly staff very close to famous twin towers

Staff breakfast large bathroom
7.3
Report this review
Dexter D. Solo travelers Philippines, March 13, 2013
Awesome

Location, Great Service, Superb Staff
8
Report this review
Goh B. Business travelers Singapore, March 13, 2013
I would change to another hotel on my next visit.

Friendly staff, good food, nice music
6
Report this review
Goh B. Business travelers Singapore, March 12, 2013
nice

nice stay but cleaniness need to improve
4
Report this review
Alice M. Couples United Kingdom, March 12, 2013
Close to city, adequate room

Friendly staff, nice pool,
6.3
The room was pretty bland and basic, I would not call it a 5* room. The Bathroom needed a good scrub. It was ok for a base in the centre of KL. They were very helpful on our last day when our flight wasn't until late at night. We were able to use the gym facilities for a shower etc.
Report this review
Jakrapun J. Couples Thailand, March 10, 2013
the best hotel, luxury more than cost

low cost, neraly monorial and popular place in KL
10
Very spacious hotel room near station twin towers Monorial julan raja near China town and a very cost effective and affordable for you.
Report this review
Previous page 1201 - 1210 of 3472 reviews Next page
Hotel Istana Kuala Lumpur City Center Kuala LumpurHotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota BallroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota - Meeting RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - BallroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - BuffetHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - BuffetHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Songket LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Oasis & Melaka GardenHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - BathroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Urban RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer Spa


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3B04