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2015
Excellent 8.1
Based on 4729 reviews

Agoda Verified Reviews

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Excellent



based on 4729 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Ahmad T.
Indonesia
June 05, 2013
centerl location nice big hotel
location best, big room and very big bath room
near bukit bintang shopping center and night life, restaurants every where. love the bath room very big, water shower also very nice =water flow.

Ma Q.
Philippines
June 05, 2013
The lobby is picture worthy
The room is big, quiet, with large bathroom, but the TV and internet connection can be improved
We only stayed for a night and checked-in late in the afternoon. We wished to have a double bed but there was no room available and we were asked to stay in a room with twin beds instead. There was a leak in the bathroom, near the toilet bowl. We got three visits from maintenance after reporting that. It was a leak from the upper room. We had to go for a wedding dinner, so we haven't had the time to wait to get it fixed and they do not have any rooms to relocate us. After the party, when we got into our room at 3AM, it was fixed. I like the fact that it has large bathroom with a tub, but i wish they had the full bubble gel for it.

Razali S.
Malaysia
June 04, 2013
the luxury of royalties
nice design, comfortable room, strategic place in town

Bernd P.
Germany
June 04, 2013
I really like the location
locatio is very covenient, nice breakfast
The Hotel location is ver good and close to all major shopping malls in KL downtown

HAJRAH L.
Singapore
June 03, 2013
It was great.
Very friendly and helpful front office staffs, toilets at the lobby is superb and very clean with hardworking staffs and overall it was a pleasure staying there. I wish the rooms

lim L.
Malaysia
June 03, 2013
Five-star hotel such price is worth very much
large bathroom, big lobby, nice clean garden

Fong Y.
Malaysia
June 01, 2013
International standard and very attentive staffs.
Friendly staffs, very clean room and quality food served in the restaurant.

bola H.
South Korea
May 31, 2013
Great location. Large, well-designed room and bath
Location, size of the room,

Noraidah M.
Malaysia
May 30, 2013
Value for money
central location, good service, good food

Verina P.
Australia
May 30, 2013
A Couple Retreat
Great room service and fantastic breakfast with attentive staff
A good hotel to unwind and be spoilt by the staff at Istana Hotel. We had a fantastic Club Room with all the amenities. we were looked after so well and pampered by the staff at the Club Lounge every time we were there.We felt very appreciated and nothing was to much for the staff. We will certainly be back to stay again.The shopping was very good and close to the hotel.Hotel Taxi was very cheap and reliable.