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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

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Excellent

8.1

based on 4638 reviews

3593 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4638)
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Agustini T. Solo travelers Indonesia, March 19, 2013
Big and clean room with the friendly staffs

Large room, good breakfast and easy access to shopping areas
8
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Pritika P. Couples Australia, March 18, 2013
Excellent Hotel, friendly staff

It was conveniently located to the shopping centre, staff were very attentive and friendly and the room was spa spacious and very clean
8.3
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Sheila A. Couples Singapore, March 18, 2013
classy hotel for biz

spacious staff attitude n good location
8
Me n my hushand enjoyed our stays in this hotel. And it is centrally located with many big shopping centres around. And it just walking distance to kl famous tower to enjoy the view of kl n twin towers. You can find many nice food and night life in that area. The hotel prices is consider cheap and budget as the room is spacious especially the bathroom is spacious and clean. The design is trendy with relaxing pool. Look more like a spa cum city life.
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A L. Families with young children Singapore, March 17, 2013
Istana

The rooms were spacious rooms nice grand toilets and the staff were professional and friendly. Check-in and out was a swift. The ambience gives you a grand feel. Hotel is a little round down though.
6.7
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Kuok K. Business travelers Malaysia, March 16, 2013
near to Golden triangle of shopping

near to monorail, shopping choice, good food
5.7
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Wei C. Business travelers Malaysia, March 16, 2013
It was comfortable enough.

Cleanliness, Friendliness and Comfort
9.3
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Loh S. Business travelers Malaysia, March 16, 2013
Comfortable and hassle free

Enviroment,accesbility is the best and secondly is hospitalibity services
10
I am enjoy the trip very well. I can enjoy the hotel facilities and ease my business appointment with my KL business partner.
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Mei Q. Business travelers Singapore, March 16, 2013
Overrated for five star hotel

large room, nice breakfast, location
7
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Kumaravelu P. Business travelers Singapore, March 16, 2013
Nice hotel with friendly staff

Location, staff, beautiful lobby
6
I was attending a conference there. So it was convenient to put up at the hotel. But the hotel did impress me with their service. But one thing baffled me though. Why wouldn't a 5* hotel supply toothbrushes? Other than that, it was an excellent experience!!
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Muhammad F. Families with young children Malaysia, March 16, 2013
Excellent

Comfortable bed, Large room, large bathroom and great breakfast
10
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