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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness Centre Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota Classroom Setting Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - Dinner Setting Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Restaurant Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Massage Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room
Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior
Area: KLCC Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3737 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (3737)
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Huang C. Solo travelers Taiwan, January 21, 2012
Great location with great service

Nice room
8
I have stayed at Hotel Istana many times and I found out that this time the service at the Front Desk has been improved. After helping with the check in, the receptionist would shake your hands as a gesture of welcome.
Zachary W. Couples Canada, January 20, 2012
Great Service, Overrated * though

Beautiful lobby and fantastic service
8
we were incredibly impressed with the first presentation of the hotel. the service was some of the best i have seen. however the room dissapointed for a 5 star hotel. the bathroom didn't appear to be spotless. the tiles needed to be replaced. the tv was also circa 1995. very nice hotel but not deserving of 5*
Nightlife Tip: Hotel is located very close to many clubs at Changkat.
Jing J. Groups Singapore, January 20, 2012
Decent hotel at a fantastic location

Location and size of the bathroom
8
it was a one night stay over at the hotel but overall the service and room is good. best part about this hotel is the location and the size of the bathroom which is huge. the down side is the condition of the room and the hotel which is tired and perhaps need some uplifting. otherwise, i think it's not bad given the price and location.
Michael H. Solo travelers United Kingdom, January 19, 2012
location

easy to walk to restaurants
9.3
It was comfortable although it was a pity that the safe was n ot working.
Restaurant Tip: Fabulous restaurants nearby.
Michael H. Solo travelers United Kingdom, January 18, 2012
good location

nice rooms
8.3
check-in was, as always, a nightmare. the room was good though. breakfast is generally indifferent and so i went elsewhere. it is well placed for excellent restaurants. it is also near a high quality shopping mall.
Shopping Tip: Shopping mall nearby
Marc S. Couples Netherlands, January 18, 2012
Oasis downtown KL

location
8
Spacious, somewhat outdated rooms. Huge badroom with excellent shower (needs also to be revised. Entree is impressive, huge and nice decorated hall. Friendly staff, everywhere hostesses welcoming you and even shaking hands. Really great is the garden with swimming pool.Hotel is located in the buzzling center of KL, however this is absolutely not effecting your stay. The only negative point is that this seemed to be the only location in Malasia what does not provide (free) wifi.
Meraj U. Groups Australia, January 14, 2012
Service, location and food - 3 greatness of Istana

Welcoming staff, attentive and knowledagble
7.7
We liked staying at the Istana and hope it would have been bit longer. The food was fantastic, customer service was very good and staff member attentive to all our needs. The only things I would mark it down is the room has chipped tiles, water pump making excessive noise, old appliances and needs urgent upgrading. I am not sure if Istana has been earmaked for demolition.
Hayati S. Business travelers Malaysia, January 14, 2012
Great location and excellent amenities and service

Room is spacious and very clean.
8.3
the location is great as very close to night spots and shopping i.e. pavilion, fahrenheight, lot 10 to name few. upon arrival, the staff were all very welcoming and friendly. the amenities in the room is in mint condition and the bathroom is spacious. last but not least, the food overing is also excellent.
Lorna G. Couples United Kingdom, January 13, 2012
nice hotel but not 5 star

comfy room, nice pool area
7.3
breakfast was good, room was nice and bed comfy but not 5 starts. it maybe used to be but is now only a 4 star place. when we arrive lots of people were complaining but overall the stay was fine. the location is good
Sightseeing/Attractions Tip: the sky bar at traders hotel, cool bar and great view of the pertonas towers at night
Julie M. Couples Australia, January 12, 2012
Disappointing - don't be fooled by the foyer!

Foyer
6.3
We were upgraded to a 'Club' room. Would have hated to see what the 'normal' room would have been like. Very very tired; bathroom so old it looked dirty. The only plus was that the bedding was very nice and comfortable and staff extremely friendly. Pool area furniture needs replacing and change room really is only a toilet.

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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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