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Excellent 8.1
Based on 4765 reviews

Recent customer comments

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based on 4765 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

craig H.
New Zealand
April 22, 2013
A welcoming and friendly hotel can be attributed t
Freindly staff, location, price point
A quiet well ocated hotel for both business and shopping. Additionally, their is a wide range of trendy and high quality restuarants within 5 minutes walk from the lobby.Fat and friendly checkin service . The Club room is well appointed with excellent staff and food.

Royce C.
New Zealand
April 22, 2013
Room disappointing. Public ares nice.
Swimming pool. Lobby. Location.
Disappointed in room. Stayed here before luxury room. This time old unrenovated room. Food and drink expensive.

Mohamed I.
April 21, 2013
Good and polite staff

chong L.
April 19, 2013
the inner of the hotel looks old
spacious room, attentive staff, helpful staff

jaffrin S.
April 19, 2013
The best city hotel
excellent location-very central and just walking distance to major shopping area. rooms are up to 4 star standard but i think the bathroom needs a little update in design.

April 19, 2013
Nice, comfortable and relaxing
Location, breakfast and friendly staff
Nice...however, would have preferred if the hotel can provide wifi in the room.

Gayathri M.
April 18, 2013
Very inferior room, basic, smelly bathrooms.
close proximity to centre.
Changing room in swimming area was filthy n smelly. Bathrooms in hotelroom were smelly. Took very long for Checkin.

yusaku M.
April 18, 2013
very good room but take a long time to check-in
very big room with available cost,breakfast is excellent and good location
located city center and easy to go shopping.Room is ver wide and clean but internet speed is not so fast.especially,breakfast is so nice.hotel staff is not bad ,however it took a long time to check-in and out because a lot of guests were gathering at check-in counter.

Gordon M.
United Kingdom
April 18, 2013
Great for KLCC and Night Life
Location, Comfort ease of access to KLCC
Very Comfortable Hotel that I have stayed at before and will do so again. Great for KLCC, Shopping local bars and eateries

April 18, 2013
comfortable,nice food and service.
Quick check-in, nice service, clean and tidy room environment.