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Excellent 8.1
Based on 4732 reviews

Recent customer comments

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based on 4732 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

9.7 Mary T.
United States
April 08, 2013
fast paced short stay
location, staff and service
My stay was short, but enjoyed the time there. I think the only thing I was disappointed about is that they did not have wifi in the rooms only in public areas.

9.3 Chun S.
April 07, 2013
Comfortable Stay
Convenient, easy to go shopping, big rooms, can view twin towers.

7.3 ismail B.
April 07, 2013
best hotel to stay. very comfortable
comfortable hotel and near to the city centre.
have problem before check in at 2.30 am because system computer breakdown and front desk officer not friendly.

9.7 CHONG C.
April 07, 2013

7.3 Aaron K.
April 06, 2013
Was great deal at the time, a bit overrated
Big bed, location, smoking room
It was not bad for the price I paid, I felt that it took me way too long to check in and the room lacked a lot of things for a 5 star hotel. I didnt even have a glass in the room. The bathroom also had a bad leak which I thought was weird. Was great location, rightnext to monorail and really close to Bukit bintang and a lot of the nightlife.

9 Syamsul K.
April 06, 2013
Fantastic, nice and plesant
food, privacy and comfortable room
Our stay was great but it was marred by the slowness of the room sevice. 30mins was committed by the operator however food arrives 1 hour later. We had to keep on calling the room service in order for the food to be rushed. And the fries was too salty. Other than that, great place to stay. Definitely coming back.

9 Glenn G.
April 05, 2013
Friendly staff. Great room.Fantastic breakfast
Great room. Friendly staff. Top breakfast

9 Glenn G.
April 05, 2013
Great room, staff and food.
Large room. Food excellent. Friendly staff.

9 Lim S.
April 05, 2013
An wonderful stay in KL
Spacious room and bathroom
The only thing upset is reception counter without any queue & waiting for a long duration for Check in.

5.7 Steven N.
United States
April 05, 2013
"Adequate" for a brief overnight stay.
Nothing was "best".
Check-in was a disaster... confused, no management... an absolute mess. Shameful. So, this set the mood for the entire overnight experience. I certainly will not recommend this hotel to others and likely will not stay there again.