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Excellent 8.1
Based on 4728 reviews

Agoda Verified Reviews

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based on 4728 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

7.3 Daud A.
United Kingdom
March 17, 2013
Friendly staff very close to famous twin towers
Staff breakfast large bathroom

6.3 Ari B.
March 17, 2013
Good location, decent return for the price
Lobby, location, price
Should be renovated but with this price ok. Not really a five star hotel anymore.

5 Beverley C.
March 17, 2013
Pleasant but not perfect
staff were friendly, central location, nice lobby
After the lobby, the rest of the hotel is a let-down. Carpets seriously need cleaning, room supplies miserly (eg shampoo but no conditioner), beds and pillows hard. Asked at 4.30pm for an extension cord, but at 9.45 (after several reminders)we were told that there were none available. After I pointed out that it was now too late to go out to buy one, and offering to speak with the manager, a cord was produced at 10.15pm. The swimming pool looks nice but is spoiled by having only an open shower which is just cold water. One has to change in the rather grubby toilet. Room for improvement!

6 Tan T.
March 17, 2013
pleasant stay
clean,large and centrally located

7.3 Tan T.
March 17, 2013
pleasant stay
friendly staff,clean an large room

8 Dexter D.
March 17, 2013
Location, Great Service, Superb Staff

4 Goh B.
March 16, 2013
nice stay but cleaniness need to improve

6 Goh B.
March 16, 2013
I would change to another hotel on my next visit.
Friendly staff, good food, nice music

6.7 Alice M.
United Kingdom
March 16, 2013
Close to city centre
Nice pool, friendly staff, close to city centre.

6.3 Alice M.
United Kingdom
March 16, 2013
Close to city, adequate room
Friendly staff, nice pool,
The room was pretty bland and basic, I would not call it a 5* room. The Bathroom needed a good scrub. It was ok for a base in the centre of KL. They were very helpful on our last day when our flight wasn't until late at night. We were able to use the gym facilities for a shower etc.