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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Restaurant Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior
Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room
Area: Bukit Bintang Number of Rooms: 505

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Excellent

8.1

based on
4471 reviews

3472 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4471)
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King C. Couples Malaysia, November 18, 2012
Great Location but no WiFi in the room

Good Location
7
pleasant stay. can be better with free wifi in the room
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Sathish K. Couples India, November 18, 2012
Great Location

Value for Money
8
The hotel room is spacious, especially the toilet, which feels good to relax in the bath tub after a long day. There are many shopping centers around and nearby to Hotel Istana, Chinatown is just nearby, where you can find many asian food. Price is reasonable for a five stars hotel.
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Juvenal A. Groups Philippines, November 18, 2012
Great Location

Great Location
7
Everything fine. Except ref wasn't working. Made up by delivering ice buckets.
Hotel Feature Tip: Will recommend hotel
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Suman M. Business travelers Australia, November 17, 2012
Good central location but old rooms

The foyer area.
7.7
The Istana was a suggested hotel for the international conference I attended. It was good value for money but certainly not a luxury hotel. Rooms are small and bathrooms need a refurbishment. I'm sure this would have been a quality hotel in the 80s. I have no complaints or issues with this place, particularly as location to KLCC was great.
Hotel Feature Tip: Some rooms look out to Petronas Towers. Free wifi in foyer but only broadband in rooms.
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Stefan B. Couples Australia, November 16, 2012
Great Location beautiful Visard

Hotel lobby and reception and facilitiies
5.3
The hotel visage including the reception and lobby area is first class. In contrast the our deluxe standard room on the 8th floor was in desperate need of a a comprehensive clean or maybe a renovation. It was disapointing for my first visit to KL.
Hotel Feature Tip: Maybe request a suite on the higher floors
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Simon H. Couples Australia, November 16, 2012
solid five star option

good location for nightlife, local food market and close to 21st century shopping without being too close
8.3
The club floors provide personalised service and intimacy. However main lobby is a bit pedestrian. The building itself is a bit aged but comfortable and spacious rooms. Staff are wonderful
Travel tip: good choice
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Simon H. Couples Australia, November 15, 2012
good location solid five star

wonderful staff. intimate and personalised club floor. Close to local food market, shopping nightlife without being too close
8.3
Very easy check in which enabled us to get comfortable and get promptly into the go round
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Pei Y. Families with young children Malaysia, November 13, 2012
lovely hotel and good service

value for money for 5 star hotel
8
we stayed for 2 night is great hotel and good arab food .strategy location 10 minutes driving distance to kl city .the building a bit old is time for renovate.the price is cheap value for money
Shopping Tip: 10 minutes driving distance to kuala lumpur golden triangle strategy location.
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Viswakiran K. Couples India, November 13, 2012
Hotel at Good location with not so good service...

Location, room size
5.7
We checked in at 5 AM. I can understand that there will be no one to welcome us at the entrance. But then after the check-in the receptionist didn't even care to ask us about carrying our luggage. And once we were in the room, LAN cable and In Room dining were missing. They didn't even care to check if all are available in the room. Again they didn't take my credit card number at the time of check-in so every time I ordered something I have to either pay cash or give my card to them. They don't even trust that we will pay when checking out. Didn't try other restaurants but the food at Trishna Restaurant was very good. Mumbai Tiffins menu is good too but the quantity of biryani was way lesser than the quantity of curries Will never ever go back to this hotel, too pricey for a bad service.
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Louis Y. Couples Malaysia, November 12, 2012
beautiful in everything

The room is clean and large, staff is very friendly and helpful as well.
8.3
the hotel is strategically located in the central of city. The hotel room is really clean and spacious. Also, the staff is very helpful I like them because they always smile and very helpful.
Shopping Tip: Alot of shopping mall located surrounding the hotel.
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