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2015
Excellent 8.1
Based on 4765 reviews

Recent customer comments

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Excellent



based on 4765 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Kumaravelu P.
Singapore
March 19, 2013
Nice hotel with friendly staff
Location, staff, beautiful lobby
I was attending a conference there. So it was convenient to put up at the hotel. But the hotel did impress me with their service. But one thing baffled me though. Why wouldn't a 5* hotel supply toothbrushes? Other than that, it was an excellent experience!!

Nurafitah M.
Singapore
March 18, 2013
Fantastic service staffs and Perfect Locatoon
Service staffs, breakfast and hotel interior especially the lobby lounge area.
We enjoyed ourselves. Breakfast was good. Hotel staffs always smiling and never fail to greet us in the lobby. Only thing is, room is old and bed quite hard. And no wifi in the room. But we understand that the hotel is pretty old so that didn't bother us much. Will stay here again anytime soon.

Timothy T.
Singapore
March 18, 2013
Good hotel room
Big, clean and nice
Very good hotel. The room is big and spacious. Noticed that the bathroom amenities were not completely refilled and called the room services. The bathroom amenities were refilled shortyly. Overall experience, satisfactory. Will continue to book this this hotel again.

John E.
Singapore
March 18, 2013
Good location but it is showing it's age.
Location, transport and food.
Location was good, but hotel is old and i was constantly scratching as i think there are bugs everywhere, ezpeically on the sofa and bed.

Daud A.
United Kingdom
March 17, 2013
Friendly staff very close to famous twin towers
Staff breakfast large bathroom

Ari B.
Finland
March 17, 2013
Good location, decent return for the price
Lobby, location, price
Should be renovated but with this price ok. Not really a five star hotel anymore.

Beverley C.
Australia
March 17, 2013
Pleasant but not perfect
staff were friendly, central location, nice lobby
After the lobby, the rest of the hotel is a let-down. Carpets seriously need cleaning, room supplies miserly (eg shampoo but no conditioner), beds and pillows hard. Asked at 4.30pm for an extension cord, but at 9.45 (after several reminders)we were told that there were none available. After I pointed out that it was now too late to go out to buy one, and offering to speak with the manager, a cord was produced at 10.15pm. The swimming pool looks nice but is spoiled by having only an open shower which is just cold water. One has to change in the rather grubby toilet. Room for improvement!

Tan T.
Malaysia
March 17, 2013
pleasant stay
clean,large and centrally located

Tan T.
Malaysia
March 17, 2013
pleasant stay
friendly staff,clean an large room

Dexter D.
Philippines
March 17, 2013
Awesome
Location, Great Service, Superb Staff