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2015
Excellent 8.1
Based on 4721 reviews

Recent customer comments

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Excellent



based on 4721 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

8 Younis A.
Oman
January 24, 2013
lovely hotel
Safe and close to arab restaurants
Very nice location nearby shopping malls and arab restaurants. Freindly staff all around.

9.7 Jennifer L.
Australia
January 24, 2013
great location
relaxing great spa
relaxing 5 star hotel after a month of travelling through south east asia

6 mahfuz H.
United States
January 24, 2013
Lovely hotel and service with a smile
For me , it is location and good service. Large rooms.
Very good. This is a great hotel for money, comfort and service.

8 Ivo L.
Germany
January 23, 2013
Nice hotel, recently refurnished
good location to explore KL
Nice and modern hotel, good flair, hue reception area. Clean rooms, got the feeling the rooms were just refurnished, looks good. Staff was very friendly and helpful. Close to the golden triangle, you can walk to different shopping malls and tons of restaurants. Also just short walk to the PETRONAS towers. All in all a good deal, clean, spacey and big rooms. Good value for money…

8 Ivo L.
Germany
January 23, 2013
Huge hotel, clean rooms, friendly staff
Nice location to discover KL
nice and modern hotel, good flair, huge reception area. clean rooms, i have got the feeling the rooms were just refurnished, looks good. the staff was very friendly and helpful. close to the golden triangle, you can walk to different shopping malls and tons of restaurants. also just short walk to the petronas towers. all in all a good deal, clean, spacey and big rooms. good value for money…

7.3 kin M.
United Kingdom
January 23, 2013
Great Location with huge rooms
huge rooms, nice power shower
The hotel is very nice, the rooms are very big with a big bathroom. separate shower and bath. But same as other customers commented, is that the bathroom is getting old.. the bathroom grouting was pretty nasty.. old, slightly yellow with mould. after you shower the floor would become wet/flood because the seal on shower door let in out the water. I think the there better rooms on the upper floor, pass the 10+ floor.. but getting there you have to pay the premium or some other special package.. lower floors are the cheaper priced.. But saying that it is good value for money large rooms, quiet and good food around the area..

6.3 Chunmei L.
China
January 22, 2013
High quality facility
Nice lobby, elegant room style.
It's the first time to book hotel thru Agoda, we were expecting to see our room. When we got there,We saw an Arabic style hotel in front of us. Very exciting to see this nice hotel . Very luxury lobby and room is also elegant. I am very satisfied for it . And it would be better if they could improve their service in future.

9.3 Manap Z.
Brunei Darussalam
January 21, 2013
exclusive hotel with goof service
Exclusive looking room
As you enter the hotel, you can smell the scent of wood. it really resemble its name. very good service, large bathroom, very close to pavilion. would recommend this hotel for honeymoon. in addition, agoda gives good rate!

8 Sharon L.
Malaysia
January 21, 2013
Great Location
Simple and nice
the staff are friendly and the room is simple and nice.

8.7 Andrew K.
Australia
January 21, 2013
One of my favourites
Great location for shopping and nightlife
as always i had a lovely stay at the istana hotel. it is close to the great shopping district of bukit bintang and the night life strip of jalan berangan. the staff are always the most friendly and helpful of any hotel i have stayed at in kuala lumpur. i will definitely stay there again and again.