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Excellent 8.1
Based on 4805 reviews

Verified traveler reviews

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based on 4805 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Kok T. from Malaysia
Stayed one night in April 2016
Disappointed staying
facilities too old , housekeeping service very bad
Reviewed April 10, 2016

peter W. from Germany
Business travelers
Stayed 3 nights in April 2016
great staff and location
rooms are cosy and clean.....we had a great time
Reviewed April 09, 2016

John F. from United States
Families with older children
Stayed 2 nights in April 2016
Weekend stay
Very nice facility in a good location. Beds were a little hard but that's the only thing I have criticism of.
Reviewed April 05, 2016

Hameed A. from Iraq
Solo travelers
Stayed 5 nights in March 2016
When I was arrived i was late chick in and given for me dirty and old room but at next day speak with manger he was give me good room.
Reviewed April 04, 2016

SMITH Z. from Indonesia
Business travelers
Stayed one night in March 2016
good services
the rate is acceptable
Reviewed April 04, 2016

Andi F. from Indonesia
Business travelers
Stayed 3 nights in March 2016
worth it
Near KLCC and train station. Good facility and food.
Reviewed April 03, 2016

Kenneth R. from United States
Solo travelers
Stayed 2 nights in March 2016
Good hotel but hardly a 4 or 5 star hotel
Room was fine-not modern by any means-20 years ago it would have been a 4 star! Fitness facility was just OK- Old equipment that needs upgrading. For the price it was OK. Staff was very nice!
Reviewed April 03, 2016

CHONG K. from Malaysia
Business travelers
Stayed one night in March 2016
overall is a nice hotel
the staffs are all polite and I felt comfortable when I was there
Reviewed April 02, 2016

John Y. from United Kingdom
Solo travelers
Stayed one night in March 2016
Great value in central location
This hotel is great value and is centrally located in Bukit Bintang. I continue to return to the Istana and over the years the management and service offered has been first class. The room was large with a very comfortable bed and excellent bathroom and shower. Friendly and helpful staff, central location, clean and comfortable room.....superb value.
Reviewed April 01, 2016

Soon C. from Singapore
Families with young children
Stayed one night in February 2016
Went with 2 girls, 2 and 5yrs old. Pretty clean and comfortable. Loved the bathroom deco.
Reviewed March 31, 2016