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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Restaurant Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior
Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior
Area: Bukit Bintang Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 4201 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (4201)
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Cynthia T. Solo travelers Germany, April 16, 2012
Very nice hotel and well located

great location, friendly and welcoming staff, nice lobby
8.7
The Istana is very well located. Just a few minutes to walk to the Petronas & Times Square in the other direction. There are nice restaurants closed by & the Monorail station just opposite the hotel. Rooms are spacious and clean. Staff is friendly and helpful. All in all I had a very comfortable & pleasant stay.
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Kirsten P. Couples Australia, April 16, 2012
Great hotel, Great location

Location
9.3
few issues on check in as i didnt have a paper copy of the agoda receipt, but offered to email to front desk or use their business centre, but they couldnt get passed that i didnt have a paper copy. spoke with supervisor, and finally was able to checkin and provide paper copy later that evening. arrived at our room, and was upgraded to a suite.. amazing room.
Shopping Tip: walking distance to all major shopping malls and petronas towers. make sure you get to the ticket queue for the towers really early as all tickets issued by 845am, and the ticket counter opened at 830am.
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Chris J. Solo travelers April 16, 2012
Classic Hotel in Kuala Lumpur City Center

Great Staff and Beautiful Building
7.7
The hotel is somewhat dated. The rooms are are large and clean, but it can be seen that the hotel is older. Staff was very helpful and considerate. Large pool and beautiful lobby.
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Ham N. Couples Malaysia, April 15, 2012
Good Environment and Spacious Room

Facilities and Gorgeous Style
6.7
The service is good and the food is nice. It is considered in commercial area surrounded by few building and condo. It is still near to KLCC Twin Tower and Bukit Bintang (Shopping Area) with just 5 minutes by taxi. The decoration of the hotel follow Malaysia style and culture and spacious room with good environment. I got free upgrade to a bigger room and really happy with their services
Shopping Tip: Take a taxi to KL Twin Tower or Bukit Bintang Area, it is just 5 minutes
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Mohammed B. Yemen, April 15, 2012
موقع في وسط المدينة

قربه من برجي التجارة
8.3
إستقبال غاية في الحفاوة ، جناح مريح معاملة جيدة و مهذبة من قبل العاملين في الفندق
Hotel Feature Tip: الفخامة الراحة الهدؤ
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Hik W. Business travelers Malaysia, April 15, 2012
A friendly hotel

Good environment hotel
6.7
Staff good manner and friendly, good music at the lounge
Nightlife Tip: To get around to night life is not far from hotel, the hotel are clean is very suitable for businesman to stay in this hotel, would recommend friend to stay
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Jennifer F. Families with young children Australia, April 15, 2012
Lovely hotel and service with a smile

Good service, large room
7
the service is good and with nice food at the club lounge. the room is large but is worn and need some touch up.
Sightseeing/Attractions Tip: A stroll walk to Palladium Shopping Centre
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Li Y. Groups United Kingdom, April 15, 2012
Excellent location

good service and spacious room
8.7
will definitely stay in this hotel again for my next trip to kl.
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Paul G. Couples Australia, April 15, 2012
Lovely hotel with friendly staff

breakfast included and centrally located in shopping precint
7.7
We were disappointed with the extreme bar prices and WiFi charges. There is also a major shortfall in tourist information unless it is booked through the hotel at an elevated prices. Room floor also needed a vacuum.
Restaurant Tip: Check the price of everything including taxes before buying in this district.
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Terry G. Couples United States of America, April 14, 2012
Good but not great

Centrality to shops, foodstalls, markets
8
Got there 4pm and waited an hour for a room with a double bed. Got to room and internet was down; reported it came back 3 hrs later, still down, Then fixed in 5 mins. Iron in room didn't work had to be replaced. No ironing board in room. Clearing waiters could not understan English very well - I joined my friends 20 mins late and asked for hot tea - waiter siad there was already pot tea on table and, depsite me asking for fresh, hot tea, he poured the dregs into my cup and walked away saying "tea there". Alcoholic drinks were very expensive (and not served in dining room). Having said all above, buffet was best I've seen in long time and chefs, maitre de and concierge outstanding. Great 4 for 2 dinner offer for hotel guests.
Restaurant Tip: Find Julan Alor a few streets away - great local eating. On way to Julan Alor there is also a laundry - very economical.
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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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