arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 4761 reviews

Recent customer comments

Filter by traveler type

based on 4761 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Gary P.
United Kingdom
March 04, 2016
Club room
I stayed in a club room. the club breakfast was much better than i expected. Good location and guest friendly

Wolfgang D.
March 03, 2016
Very good
Breakfast , service , friendliness
Very nice

Nari K.
South Korea
March 03, 2016
I think very close to Pavillion, but there is slight distance. And there's no store around the hotel. All good, except it .

Joffrey H.
March 02, 2016
Good but getting old
Location, staff, pool garden
The hotel is nice, the staff is great but the rooms need an update.

Fu L.
March 02, 2016
Old 5 Star hotel
location and hotel name
Hotel is well named, other than that u don't expect much from this hotel.

Abdullah A.
March 01, 2016
very pleasant stay
Location is good , hotel lobby nice & good choice of breakfast
Highly recommended

Mohamad W.
February 29, 2016
Great Location, real value for money
Location, comfortable, convenient
Real value for money

Adeey K.
Brunei Darussalam
February 27, 2016
Super friendly staffs and beautiful ambiance.
Love to stay here again!! Hotel room was super clean and beautifully decorated. Even my parents were very happy with their room and said would want to stay in this hotel when they come to Kuala Lumpur next time.

Nordin I.
February 27, 2016
big rooms and centrally located
spacious rooms with a strategic location

Kunnuda P.
February 26, 2016
I was dissapont with taxi service. Over price!
location, Maid, Front Office Staffs
I was there as a bussiness traveller. I stayed from 22-25 Feb at room number 1011. The view was great, I could see pretronas twin tower and maid are so polite. The location was great. I could visit a lot of my clients easily by walking from the hotel to their offices. Only one thing that I was so much dissapoint was the limousine or concierge countre that suggested me to take taxi from hotel to Fraser Business park centre which was only 2.3 kilo away. The rates was 60 RM per hours , I actually didnt want to take 2 hours by the driver had to wait for my meeting but they insist to was not nice at all.. for the normal taxi I could pay maximum only 10 RM...this is too BAD!