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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Club Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Club Suite Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Club Suite Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Club Suite Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Bathroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Club Lounge Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Club Lounge Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Club Lounge Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Lobby Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Songket Lounge Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Taman Sari Brasserie Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Urban Restaurant Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Urban Restaurant Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Sports Bar Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness Centre
Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Outdoor Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Sompoton Spa Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Sompoton Spa Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Sompoton Spa Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota Classroom Setting Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - Dinner Setting Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Hotel Facade Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior
Area: KLCC Number of Rooms: 505

Recent customer reviews

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Very Good

8.0

based on
3707 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (3707)
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Bradley W. Couples Australia, July 3, 2011
Good Location, smelly room, needs updating.

none
4
And.rrived to be told only have a single bed room available, would not accept waited for over 1 hour for room. Room looked tireds and need of updating. Room had fowl smell complained no response or care given. Check out staff stressed and extremely slow, mistakes on check out. Other staff quite friendly, stayed at this hotel 1996 was good then, will not stay again or recommend
Meher B. Solo travelers India, July 2, 2011
Good value for money

great location
7.7
Too many problems with in room services on arrival, safe locker did not work. Fridge had to be changed twice as it was not cooling. Was allocated a room on the 11th floor. Rooms need to be refurbished.Requested for room with view of Petronas Tower but did not get. Surprised that it has a 5 star rating but has very limited TV channels compared to other 5 star hotels. I have been seeing this observation from many travellers going back to 2/3 years on their site but still no improvement from management. Staff efficent.
Henry O. Families with young children Indonesia, July 2, 2011
Bad service and smelly room

Nice view to Petronas Tower
4
The hotel is not a 5 stars hotel. The front lobby was slow when we checked in. The baggage delivery was also slow to deliver the baggage. Bed was very small. Carpet was smelly. Shower was leaking.
Sightseeing/Attractions Tip: It is close to Bukit Bintang where all the shopping centres and food stalls are.
Ersu Y. Groups Australia, July 1, 2011
Blood stained bedsheets come standard

The lobby is the best feature, best vewed from the rear view mirror of the taxi though
2.7
The staff seem to only respond to locals and tourists aren't really welcome. Blood stains on the bed sheets, even after asking they be changed the sheets, no minibar, no sports bar, gym always shut, no shuttle service except the taxi's out the front who are 30% dearer then the taxi's on the street, no room safe in some rooms. Showers aren't cleaned. They win the award for the worst coffee served in all of Asia. Non-smoking rooms smell worse then smoking rooms. Internet charged at $5AUS an hour, no free internet in any part of the hotel not even in the bussiness centre. No Room service either.
Hotel Feature Tip: If your silly enough to have booked this place, leave go around the corner towards the main street, there are at least 20 better hotels then this sorry excuse for a hotel. The hotel across the street at 1/3 the price is better.
Sooraiya C. Solo travelers Mauritius, July 1, 2011
Huge Room

The Hotel is Huge
8
The Hotel room is huge but it is getting old. The furnitures need to be replaced!
Sooraiya C. Groups Mauritius, July 1, 2011
Huge Hotel

Such a huge hotel in the centre of Kuala Lumpur
8
Teh K. Business travelers Singapore, July 1, 2011
Great location with decent hotel ambient

Walking distance to big Pavilion shopping centre
7.3
Hotel ambient and accommodation furnishing are reasonable with sizable gym facilities and moderate variety of food menu in the hotel restaurant. Walking distance to Pavilion and many other street restaurant available outside the streets of hotel.
Shopping Tip: A must to check out the Pavilion shopping center, its enormous and overwhelmed with F&B as well.
Chris R. Couples Australia, June 30, 2011
Great hotel

Good food great service with a smile
9
This hotel could not have been more accomodating. We missed a flight and they extended at no charge our stay to 9pm! Great food two for one offer.
Sightseeing/Attractions Tip: try to stick to the newer areas.
Marte S. Couples Norway, June 29, 2011
good hotel, perfect spot

great location, good service, pool
7.7
good hotel, but slightly disappoiting considering the 5 star status. the bed was rock hard... otherwhise, the room was super, service was good, but the hotel is very large, and the service was inpersonal. i would rather have stayed at the equatorial again. the location is super.
Lance W. Couples Australia, June 28, 2011
nice hotel but old

helpful staff good breakfast
6
found the hotel to be in need of revovation a bit out of the main centre requiring constant taxi fare rooms were big and roomy

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Hotel Istana Kuala Lumpur City Center Kuala LumpurHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club SuiteHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club SuiteHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club SuiteHotel Istana Kuala Lumpur City Center Kuala Lumpur - BathroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - LobbyHotel Istana Kuala Lumpur City Center Kuala Lumpur - Songket LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Taman Sari BrasserieHotel Istana Kuala Lumpur City Center Kuala Lumpur - Urban RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - Urban RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - Sports BarHotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness CentreHotel Istana Kuala Lumpur City Center Kuala Lumpur - Outdoor Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Sompoton SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Sompoton SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Sompoton SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota BallroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota Classroom SettingHotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - Dinner SettingHotel Istana Kuala Lumpur City Center Kuala Lumpur - Hotel FacadeHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior

Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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