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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

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Excellent

8.1

based on 4634 reviews

3591 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4634)
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Fisnol M. Solo travelers Malaysia, June 24, 2012
Good location

friendly welciome
8.7
overall satisfaction. the hotel staffs are friendly, well treated guest, near to convenience location, nightlife and dining, clubbing. close to walking tunnel to klcc etc. the hotel is cleaned n high class performance. the food is great n veriety. the hotel staffs is helpfull and costumer oriented. well dressed. i like n enjoyed my stay there. thank you
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Aaron A. Couples Singapore, June 24, 2012
Great location. Nice room but wierd smell

good location.
7.3
The hotel lobby has a weird smell that I do not really like. As I checked in quite late, I am given 2 twin beds despite requested for a king sized bed. A good hotel that do not provide bath robes and the air conditioning is not working well. I cannot even off the air conditioning unit Breakfast was the same for everyday and it can get a bit boring.
Shopping Tip: Its a rather quiet place and within walking distance from the popular shopping district of Bukit Bintang area.
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Khalid A. Couples Malaysia, June 24, 2012
enjoyed our stay

location
8
Booked through agoda in the afternoon and it was immediately confirmed and we check-in in the evening. Amazing!!
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Ee W. Couples Malaysia, June 24, 2012
strategic location

strategic location
6.7
located at a rather strategic location and the hotel is clean. the staff are friendly and courteous. hotel food is alright too.
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Kenneth W. Business travelers Malaysia, June 23, 2012
lovely hotel with excellent welcoming service

room was very well presented. staff were all very polite and helpful.
7.3
i would definitely stay in this hotel again. the staff were all very helpful and welcome us with a smile. rooms were nicely furnished and the beds were excellent. can't really ask for more.
Nightlife Tip: just a short walk from this hotel is changkat bukit bintang a really happening drinking spot in the heart of the city.
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Vanessa H. Couples Australia, June 23, 2012
Everything you would expect of a 5 star hotel

Friendly staff, big rooms, good location opposite a monorail station
9.3
the staff were very attentive. breakfast buffet had a wide selection of asian and western food. it was a great place for a relaxing stop over after 6 weeks on the road.
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Mohd F. Couples Malaysia, June 23, 2012
great location

internet
8
nice and beutiful.good service. recommended to all traveller including budget travelling.
Shopping Tip: nice
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Halimatun P. Business travelers Malaysia, June 22, 2012
Great stay - close to shopping .

Good Location,nice room with great view of twin tower and comfortable bed with good breakfast
8
Istana Hotel has a strategic location (5mins walk from KLCC and walking-distance from Bukit Bintang area "the Colden Triangle"), great service, effective check in and out, and credit to the staffs working at the Lobby, they did great job! Stayed there for business trip, affordable price and fast internet connection. Parking was plenty when you park at night but quite a problem during peak hour!
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John Y. Solo travelers United Kingdom, June 18, 2012
Great location and good sized room excellent value

location, room size, excellent service
9.7
Enjoyed 2 nights at Istana. Great location for shopping at Bukit Bintang. Excellent service and large room with generous bathroom, free wifi and new flatscreen TV.
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Syahirah Z. Couples Singapore, June 18, 2012
Perfect hotel in KL, best location big rooms

Good Location, big rooms, nice hotel ambience
9.7
the hotel is at a good location within the golden triangle area. it's a 5 mins walk to bukit bintang and taxi rides to masjid india is 10mins. the interior of the hotel is grand and the rooms especially the toilets are huge. will stay there again when in kl. oh and we ordered food from room service and it was delicious! breakfast buffet was great too!
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