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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa
Area: KLCC Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3918 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (3918)
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Michael B. Couples United Kingdom, July 4, 2011
Picturesque period hotel

Location, locatioin, location
9.7
right in the heart of the shopping, bars, restaurant and entertainment section of the city is this period hotel which has been successfully modernised. lovely rooms with large modern bathrooms and all mod cons.
Shopping Tip: Excellent shopping within 15 minutes walk.
Louise S. Families with older children Australia, July 4, 2011
Wonderful hotel,great staff, spacious rooms

breakfast to die for, nothing too difficult for the staff
10
we had a wonderful time, at the Istana, the rooms were spacious, breakfast extremely delicious, and the staff were extremely helpful. My husband and I will be going back there to stay the next time we are in Malaysia, thank you
Bradley W. Couples Australia, July 3, 2011
Good Location, smelly room, needs updating.

none
4
And.rrived to be told only have a single bed room available, would not accept waited for over 1 hour for room. Room looked tireds and need of updating. Room had fowl smell complained no response or care given. Check out staff stressed and extremely slow, mistakes on check out. Other staff quite friendly, stayed at this hotel 1996 was good then, will not stay again or recommend
Paul N. Couples New Zealand, July 3, 2011
Great location, service average

Foyer area
7
good location, service was good room was spacious but a bit tired in appearance
Garry M. Couples Australia, July 3, 2011
watch the bill

great position. clean and nice decore
7.3
not nice to reach siem reap and find the bill from the istana for two people for breakfast was 901 ringots, . i will now have to return to the city from kl airport to sort the matter out. with the length of time taken for check in and out i would have thought they could get the bill correct. the breakfast was very nice but not nearly worth each!!!!!
Mahamad B. Couples July 3, 2011
excellent

Near shopping mall
10
Very nice hotel with great location it is near business district with quiete location Staff were friendly and helped me alot when my wife got sick It is realy a five star hotel Dont miss staying there
Henry O. Families with young children Indonesia, July 2, 2011
Bad service and smelly room

Nice view to Petronas Tower
4
The hotel is not a 5 stars hotel. The front lobby was slow when we checked in. The baggage delivery was also slow to deliver the baggage. Bed was very small. Carpet was smelly. Shower was leaking.
Sightseeing/Attractions Tip: It is close to Bukit Bintang where all the shopping centres and food stalls are.
Meher B. Solo travelers India, July 2, 2011
Good value for money

great location
7.7
Too many problems with in room services on arrival, safe locker did not work. Fridge had to be changed twice as it was not cooling. Was allocated a room on the 11th floor. Rooms need to be refurbished.Requested for room with view of Petronas Tower but did not get. Surprised that it has a 5 star rating but has very limited TV channels compared to other 5 star hotels. I have been seeing this observation from many travellers going back to 2/3 years on their site but still no improvement from management. Staff efficent.
Sooraiya C. Solo travelers Mauritius, July 1, 2011
Huge Room

The Hotel is Huge
8
The Hotel room is huge but it is getting old. The furnitures need to be replaced!
Sooraiya C. Groups Mauritius, July 1, 2011
Huge Hotel

Such a huge hotel in the centre of Kuala Lumpur
8

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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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